Job Description:
[Enghish Version]
Responsibilities:
- Provide technical support to customers of the various Helibras/Airbus Helicopters aircraft models, mainly the Super Puma family, in their segment of operation in Brazil.
- Receiving and answering questions from customers (mechanics, pilots or owners) regarding the use of best techniques and practices to find solutions that enable safe operation.
- Carrying out technical visits to customers of the various models in the fleet in order to understand the needs of each customer and operation and propose solutions.
- Interacting with Airbus Helicopters in the assessment of special airworthiness concessions, forwarding demands and technical data to enable analysis and assistance to Helibras and operators.
Requirements:
- Internal candidates: pay attention to the “Golden Rule”.
- Solid experience on Super Puma Family aircraft.
- Experience with incident and accident investigation desirable.
- Minimum education: Aircraft Maintenance Technician (CHT) or Engineering.
- Intermediate English.
- French desirable.
- Experience in the Airbus Helicopters Heavy Duty line (H225/725 and AS332/532).
- Communication, good customer relations, proactivity, ability to analyze and resolve problems/conflicts, impart knowledge.
Benefits:
- Medical and dental assistance
- Food vouchers
- Lunch in the in-house restaurant
- Chartered transportation
- Transport voucher
- Differentiated life insurance
- Payroll loan
- PPR
- Airbus share purchase program
- Partnerships with pharmacies, schools, universities, gyms, among others
Place of work:Itajubá / MG
Hours: Monday to Friday from 7 a.m. to 5:09 p.m.
What you'll find here:
- A company with the Top Employers seal (recognizing excellence in people management policies and practices).
- Dynamic, collaborative and innovative work environment.
- Challenging projects that broaden your horizons and knowledge.
- Opportunity for growth and development, being the protagonist of your career.
- Possibility of mobility within the Airbus Group.
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[Versão em Português]
Responsabilidades:
- Prestar suporte técnico aos clientes dos diversos modelos de aeronaves da Helibras/Airbus Helicopters, principalmente da família Super Puma, em seu segmento de atuação no Brasil.
- Receber e responder questionamentos dos clientes (mecânico, piloto ou proprietário) quanto à utilização de melhores técnicas e práticas para encontrar soluções que permitam a operação com Segurança.
- Realizar visitas técnicas aos clientes dos diversos modelos da frota com o intuito de conhecer as necessidades de cada cliente e operação e propor soluções.
- Interagir com a Airbus Helicopters na avaliação de concessões especiais de aeronavegabilidade com encaminhamento de demandas e dados técnicos que permitam a análise e atendimento à Helibras e operadores.
Requisitos:
- Candidatos internos: atentar-se a "Regra de Ouro".
- Sólida experiência em aeronaves da Família Super Puma.
- Desejável experiência com Investigação de incidentes e acidentes.
- Formação mínima: Técnico de Manutenção Aeronáutica (CHT) ou Engenharia.
- Inglês intermediário.
- Desejável francês.
- Experiência na linha de Pesados (H225/725 e AS332/532) da Airbus Helicopters.
- Comunicação, bom relacionamento com os clientes, proatividade, capacidade de analisar e solucionar problemas/conflitos, transmitir conhecimento.
Benefícios:
- Assistência médica e odontológica
- Vale alimentação
- Almoço no restaurante interno
- Transporte fretado
- Vale transporte
- Seguro de vida diferenciado
- Empréstimo consignado
- PPR
- Programa de compra de ações da Airbus
- Parcerias com farmácias, escolas, universidades, academia, entre outros
Local de trabalho: Itajubá / MG
Horário: Segunda a sexta das 7hr às 17:09hr
O que você encontrará por aqui:
- Empresa com selo Top Employers (reconhecimento da excelência de políticas e práticas em gestão de pessoas).
- Ambiente de trabalho dinâmico, colaborativo e inovador.
- Projetos desafiadores que ampliam seus horizontes e conhecimentos.
- Oportunidade de crescimento e desenvolvimento, sendo o protagonista da sua carreira.
- Possibilidade de mobilidade dentro do Grupo Airbus.
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.
Company:
Helicopteros do Brasil S/A - Helibras
Contract Type:
Permanent
Experience Level:
Professional
Job Family:
Customer Eng.&Technical Support&Services
By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.
At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
