The holder of this position is all Inflight Service’s operations catering procedures and processes for both internal and external team members. He has financial oversight and must maintain the highest sense of integrity.

Key Accountabilities

Monitor cabin products/services related to inflight service planning and operational activities, to ensure that cabin crew can provide a consistently elevated level of customer care that ensures passengers’ well-being on our flights.
Monitor food and beverage product offerings.
Co-ordinate with nominated suppliers for catering products & services, service ware and equipment
Provide proactive input towards reviewing of quantity requirements for inflight service items to uplift, to ensure best availability for route and class-specific service and sales while reducing galley space/weight.
Inventory management for airline-owned items
Co-ordinate with other stakeholders (internal and external) to implement all new inflight. product concepts.
Verification and authentication of delivery notes and invoices provided by vendors providing services related to the Inflight product.
Monitoring of day-to-day inflight operations e.g. daily meal and flight checks at catering unit and on the ramp to ensure on-time delivery
Conduct daily menu audits, ramp audits, wastage monitoring, recycling of dry stores, beverages, equipment.
Prepare & analyze reports required by Inflight Services

Skills Required for the role

Able to work on all shifts, travel as and when needed.	Good written and presentation skills
Excellent interpersonal and communication skills	Above average IT skills including MS Office applications.
Able to multi-task within timelines and to carry out work assignments in both office and operational settings.

Educational and Experience Requirements

Minimum Education Requirement	Graduate
	Minimum Requirement	Desired
Experience	Minimum 10 years	Minimum 10 years

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