The Director Continuous Improvement serves as an internal consultant, working across the enterprise to identify opportunities to drive business and operational efficiencies, designs, plans, and executes process changes, and embeds the new processes and procedures into the organization for long term sustainability. The Director will partner with leadership across all lines of business to ensure changes to the operating model contributes to improvements in customer metrics, financial performance, and employee engagement. The Director will deliver measurable results and lead the change management efforts building support and buy-in from employees and leadership teams.
This newly created position, with the strongest level of support from the Senior Management team and the Board of Directors. The Director Continuous Improvement will play a key role in developing and launching the COE's operational excellence strategy across the 45-50 cargo sites in the US. This high visibility position reports directly to the SVP Center of Excellence, who is a direct report to the CEO.
The first step in this initiative will be to move aggressively into transforming fully functioning warehouse, showroom, prototypes at four of the company's flagship sites. Through the use of Lean/Six Sigma methodologies, value stream mapping, process improvements, cargo flow analysis, introduction of new technologies, hardware and software upgrades and investments these "paradigm" sites will illustrate tangible and visible improvements in process, layout, cargo flow, organizational design and technology that drive efficiencies in operations and manpower.
Ultimately the Director Continuous Improvement will identify and coach local resources at individual sites and roll out the initiative across the entire WFS operation.