Are you ready to take your career to new heights?
As Canada's leading ultra-low-cost carrier, dedicated to providing affordable and exceptional travel experiences to Canadians, Flair Airlines is always on the lookout for talented individuals to join our team and contribute to our success as we continue to expand our route network, flight frequency, and services. Given our commitment to growth and excellence, we are currently seeking candidates for the following position:
Job Title: Crew Service Administrator
Department: Flight Operations
Location: Toronto, ON (YYZ)
Work Arrangement: This role is primarily based in the office environment.
Position Overview:
Reporting to the Manager, Crew Services, the Crew Service Administrator is a key role within the Flight Operations department, with primary responsibilities including document control, management of the technical library, and comprehensive administrative support for the Vice President of Business Transformation and Operations, the Chief Pilot, and other essential Flight Operations team members.
This position is based in our corporate office in Toronto, ON (YYZ). The Crew Service Administrator may occasionally travel for in-person meetings and is expected to work some weekends and evenings as needed.
Primary Job Functions:
The duties of the Crew Service Administratorinclude:
- Provide support to Flight Operations Management on operational issues, including distributing pilot memos, updating systems, and coordinating manual amendments
- Coordinate TSA clearances for flight training in the United States
- Assist with Crew Member recruitment, onboarding, and offboarding processes
- Manage the crew uniforms database, vendor communication, and uniform distribution
- Review crew expenses for accuracy and compliance
- Ensure all necessary documentation and aircraft manuals are current
- Track crew compliance with required items, such as iPads, memos, and training acknowledgments
- Oversee the crew RAIC process and support crew planning and scheduling
- Serve as the primary point of contact for general crew inquiries
- Assist in developing and distributing new hire packages and provide on-site training support
- Maintain vendor relationships for Flight Operations and oversee accurate invoicing and payment tracking
- Contribute to special projects as needed
- Provide backup support for other Flight Operations team members
Qualifications & Requirements:
The preferred candidate should exemplify Flair's core values of Respect, Integrity, Reliability, and Resilience while demonstrating success in previous roles. Additionally, we are seeking individuals who possess:
- Education:
- College Diploma in Aviation Management, Business Administration, or a related field is preferred
- Experience:
- At least two (2) years of previous related experience in an airline environment, or a complex administrative support role is strongly preferred
- Experience with regulatory compliance processes is an asset
- Skills & Abilities:
- Strong project management skills with the ability to take initiative on complex tasks, demonstrating a proactive approach to problem-solving and task management
- Skilled in reading and interpreting acts, regulations, and legal documents, with a solid understanding of airline operations-related legal aspects
- Proficient in technical and business writing, with the ability to communicate complex information clearly and effectively
- Knowledgeable in Crew Scheduling Systems, such as Jeppesen FDPro, showcasing expertise in crew scheduling software
- Excellent organizational and time-management skills
- Strong communication and interpersonal abilities
- High attention to detail and accuracy in data entry and record-keeping
- Proficient in Microsoft Office Suite and database management
- Capable of working both independently and collaboratively in a fast-paced environment
- Flexible and adaptable to changing priorities and operational needs
- Competencies: Flair team members exhibit common competencies which contribute to individual, team, and company success. This includes:
- the ability to lead as a Flair teammate by being collaborative and modeling our values
- the ability to maintain diverse relationships with peers and other stakeholders
- the ability to deliver results with impact and strive to always improve
- Requirements:
- Clear criminal record check and satisfactory employment references
- Ability to obtain and maintain a valid Restricted Area Identity Card (RAIC)
- Must be legally eligible to work in Canada without restriction
Why Join Flair Airlines:
At Flair Airlines, we value our employees and provide a supportive and collaborative work environment that offers opportunities for growth and professional achievement. Additionally, we offer a comprehensive benefits package, effective on your first day of employment, which includes:
- Competitive compensation package including medical and dental benefits, both short and long-term disability coverage, life insurance, dependent life insurance, and an employee & family assistance program
- Pension plan with matched contributions
- Individualized performance bonuses based on achievements
- Attractive referral incentive program
- Access to our staff travel program, allowing employees and their travel companions unlimited travel access across the Flair network
How to Apply:
If you’re ready to embark on this exciting journey with Flair Airlines, please submit your resume through the job posting and answer a few questions about your experience and suitability for the role.
Application Deadline: November 28, 2024
Flair Airlines is committed to creating an inclusive, equal, and accessible environment that attracts diverse talent. We encourage qualified candidates from all backgrounds to apply for this role. If you require accommodation during the selection process, please let us know. While we appreciate all applications, only shortlisted candidates will be contacted for the next stage of the recruitment process.
We look forward to the possibility of welcoming you on board!
Website: www.flyflair.com
