Kia ora!
Are you a network engineering expert with a passion for operational leadership? Do you have a knack for ensuring service performance and reliability? If you’re ready to take on a role that challenges and excites you, then look no further.
Air New Zealand is looking for a Network Operations Manager (Internal job title: Senior Infrastructure Operations Specialist) to join our digital platforms team.
What You’ll Do:
- Lead the operational management of our Network Infrastructure to exceed service levels.
- Implement best practices for Wi-Fi, Routing, SD-WAN, and Switching to maintain a top-notch network.
- Offer your expertise to resolve incidents swiftly and effectively.
- Manage vendor partnerships and ensure third-party network support services meet our high standards.
- Keep our network documentation detailed and up-to-date, tracking hardware assets and managing software licensing.
- Collaborate to evolve and execute our Infrastructure & Tooling strategy, aligning with network, infrastructure, and Cloud services strategies.
- Engage in cross-team initiatives, manage product backlogs, and coordinate with product teams to hit business targets.
- Stay ahead of digital and technology trends to maximise business opportunities.
- Contribute your subject matter expertise to blend ITIL-aligned service management with continuous delivery practices.
- Lead system enhancements and integrations, ensuring system integrity and compliance.
What You’ll Achieve:
- A secure, robust, and scalable network ready for the future.
- Improved network agility through SD-WAN and LAN implementations.
- Consistent and secure Wi-Fi access across the board.
- Swift resolution of network issues, ensuring minimal downtime.
- Effective vendor management that upholds service quality.
- A clear and prioritised network squad backlog in line with Agile methodologies.
Who You Are:
- A seasoned professional with 5+ years in network engineering/administration.
- A proven leader with experience leading a team of network experts.
- Skilled in network design, deployment, and complex network management.
- Knowledgeable in networking protocols, firewalls, VPNs, Cloud networking, and Wi-Fi technologies.
- Experienced in budget management and outsourcing agreements.
- Adept in managing third-party vendors and SLAs, with a familiarity in Agile methodologies.
Ready to lead and innovate with us? Apply now and be a part of shaping the future of our network infrastructure!
Additional Information
At Air New Zealand, we are proudly committed to diversity, equity and inclusion and believe in creating a truly inclusive workplace where everyone can be themselves and thrive. Our people are our greatest asset – because while everything else we do in our operation can be replicated by our competitors, it is our people that truly set us apart. We are firm believers in celebrating the differences and diversity of thought our people bring to their roles. We encourage candidates from diverse backgrounds, including those with a disability, additional health and mental health needs, and/or are neurodiverse to apply for our roles.
If you have encountered any accessibility barriers and require further information or reasonable accommodations to our recruitment process, please reach out to the recruiter listed on this job advert so they are able to support you to freely participate equitably in our recruitment and selection process.
Whāia te pae tawhiti kia tata. Ko te pae tata whakamaua, kia tina.
"Seek to bring distant horizons closer. Once near, seize them and make them your reality."
