THIS IS WHERE THE EXCITEMENT REALLY BEGINS
SERVICE & OPERATIONS
Senior Manager - Waste Management & Environment
The team works in real time to make sure the right people are in the right place – airside and landside – to meet demand. As our airports are the world’s busiest, it’s fast-paced and a real challenge. They see that the operational plan is followed, and issues are dealt with across terminals, regular operations, incidents, and crisis handling. The operation has to be industry-leading, and it always is.
What You'll Deliver
- You’ll be responsible for the quality of service provided by the section for assigned Cost Centers.
- You’ll analyse and resolve quality and customer service problems; identifying trends; recommending system improvements.
- You’ll manage teams assigned with responsibility for meeting both planned workload and emergency requests.
- You’ll develop stakeholders contact by regular reviews of progress and establishing strong relationships with designated staff at the appropriates level of the stakeholder organizations.
What You Bring
- You’ll be educated to a bachelors degree level specialized in Business Administration/Waste Management/Environmental Studies/Related.
- You’ll have at least 7-10 years of experience in service, hospitality, and facility management.
- You’ll have zero based Budgeting and effective cost control techniques.
Life at Dubai Airports
Fast-moving and fast-growing, Dubai Airports is a business that’s all about delivering great airport experiences, 24 hours a day. Life here means always pushing – and being pushed – to work better and smarter. With us, you’ll be encouraged to be the best you can be. You’ll be part of the team that connects the world. And at every opportunity, you’ll go beyond; delivering an advanced, innovative future for yourself and our business, and making an impact that delivers for Dubai.