A career without limits
As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.
It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.
This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues.
So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.
We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.
The role:
Senior Recruitment Manager – Hiring
Our Recruitment team is at the heart of our business, playing a critical role in sourcing, attracting, and selecting the best talent to join British Airways. This team ensures that we consistently recruit the right people at the right time, making a positive impact on our business and customer experience. As part of the Recruitment leadership team, you’ll lead a large group of dedicated recruitment professionals, overseeing high-volume hiring that’s essential to our airline's success.
What you’ll do:
- Lead and develop a team of recruitment professionals, ensuring they are equipped and motivated to deliver outstanding recruitment results.
- Oversee and manage an effective portfolio of volume recruitment campaigns to secure the right talent for BA efficiently and cost-effectively.
- Use market insights to craft and drive our talent attraction and acquisition strategy for volume hires.
- Design a compelling and candidate-centric experience across the recruitment journey, ensuring communication is engaging at each stage.
- Act as a BA ambassador, embodying our values and leadership behaviours while fostering a positive, inclusive, and respectful workplace culture.
- Continuously seek new approaches and market insights to innovate and enhance our recruitment processes.
- Ensure efficient operation of our BA Recruitment Centre, delivering a great experience for all candidates.
- Manage third-party recruitment suppliers effectively and ensure legal compliance in all offer and contract processes.
- Prioritise continuous improvement, adapting flexibly to change and embracing a strategic approach to problem-solving.
- Oversee a recruitment team of approximately 20-30 BA colleagues.
What you’ll bring to British Airways:
- Strategic mindset with the ability to solve problems and remove obstacles to meet recruitment goals.
- Strong customer service and people-oriented approach, emphasising the candidate experience.
- Effective communication skills, both written and verbal, with a keen attention to detail and an ability to see the broader picture.
- Excellent project management capabilities, including prioritisation, meeting deadlines, and managing projects from start to finish.
- Analytical skills, with the ability to interpret data and draw actionable insights to drive recruitment success.
- Proficiency in balancing daily operations with long-term strategic planning.
Your experience:
- Proven experience in a leadership role within a recruitment function, ideally within a complex matrix organisation.
- Experience managing a multifunctional team and overseeing volume recruitment.
- Demonstrated success in implementing transformation programmes to improve the candidate experience and operational efficiency.
What we offer:
We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary.
From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.
At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.
We never stand still, and we don’t expect our people to either.
Inclusion & Diversity
At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.
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