Company Alaska Airlines
The Team
Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you.
Role Summary
The Director, Employee Relations leads the employee relations team for Alaska Airlines. This team navigates complex and sensitive employee matters, conducts investigations, and manages workplace conflict. This team will work in close partnership with the HR Business Partner team, the Compliance team and the Legal team. This team coaches leaders and helps build a culture where all people feel they belong. This leader has a deep expertise in building and leading teams, influencing and impacting cross divisional processes, collaborating and building trust quickly, and leading with empathy, compassion and creativity to drive the right solutions.
Key Duties
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Provide leadership vision, strategy and direction for the Employee Relations team conducting investigations and supporting employee relations issues.
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Develop and implement various policies, processes and programs including investigations, policy interpretation and sensitive work-related issues.
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Partner with leaders to help them navigate sensitive employee issues in collaboration with the HR Business Partner team.
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Collaborate closely with the HR Business Partner team to look systemically at issues and to develop approaches to problem solving. Highlights trends and uses data to strategize on how to best resolve highly sensitive and complex issues.
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Partner with the legal and compliance departments to effectively support investigative processes of employee complaints and resolve conflicts, compliance, and sensitive work-related issues.
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Leverage insights to influence all levels of the organization, coaching the team and effectively handling complex employee situations that could have high organizational impact.
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Partner with internal and external counsel to prepare for and, when necessary, attend mediations, arbitrations, depositions, and other court proceedings.
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Mentor, develop, and coach the employee relations teams on handling complex and sensitive workplace matters, managing conflict, and providing remedies to help prevent employee relations issues and to mitigate risk.
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Ensure fair and equitable practices are developed and applied to all employee relations situations.
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Utilize consulting and strong active listening skills on what is said and unsaid to effectively work with employees.
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Applies excellent judgment in counseling leaders, advising internal stakeholders, and in leading the employee relations team.
Job-Specific Experience, Education & Skills
Required
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Bachelor’s degree, preferably in human resources, business administration, or other related field or an additional two years of relevant training/experience in lieu of this degree.
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A minimum of 8 years of relevant HR & Employee Relations experience.
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A minimum of 5 years leadership experience, with at least 2 of those years directly leading people, including leading large groups of employees and multiple functions simultaneously in a fast-paced, customer-focused environment.
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Deep experience designing and managing complex processes and projects.
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Experience leading employee investigations.
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Ability to partner with HR, legal, and compliance teams to effectively manage all types of employee relations cases.
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Excellent leadership capability to design, influence and implement change.
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Excellent coaching, facilitation, and conflict resolution skills, including stellar communication, collaboration, and project management.
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Excellent strategy, organizational, interpersonal, leadership and customer service skills.
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Ability and willingness to travel for business, often on short notice.
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Proficiency with Microsoft Office applications (e.g., Word, Excel, PowerPoint, and Outlook).
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High school diploma or equivalent.
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Minimum age of 18.
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Must be authorized to work in the U.S
Job-Specific Leadership Expectations
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Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.
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High energy, positive and executive-level presence along with positive with top-notch written and verbal communication, public speaking, influence and motivational skills.
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Innovative, apolitical, resilient, fact-based and creative solutions-focused mindset, with ability to thrive in a rapidly-changing, collaborative environment and to manage conflict.
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Proven ability to leverage business acumen and analytic capability to position the HR organization as change agent and key business partner.
Salary Range
$157,700 - $252,300 / year
Total Target Compensation Range (incl. bonus & equity)
$205,000 - $327,000
Salary Details
The pay range and total target compensation package listed above is the expected pay offered for this position at the start of employment. Your pay will be based on multiple factors, including and not limited to location, your relevant experience/level, experience level, and skillset while balancing internal equity relative to other Alaska/Horizon employees. Alaska/Horizon is committed to fair, unbiased compensation along with competitive benefits in all locations in which we operate.
Note: We don't typically hire at the top of the range.
Total Rewards
Alaska Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.
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Free stand-by travel privileges on Alaska Airlines & Horizon Air with high priority status
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Select number of confirmed travel credits provided annually
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Comprehensive well-being programs including medical, dental and vision benefits
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Generous 401k match program
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Quarterly and annual bonus plans
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Generous holiday and paid time off
For more information about Alaska/Horizon Total Rewards please visit our career site and view benefits.
FLSA Status Exempt
Employment Type Full-Time
Regular/Temporary Regular
Requisition Type Management
Apply by 7:00 PM Pacific Time on 12/30/2024
Location Seattle - Hub
Equal Employment Opportunity Equal Employment Opportunity We are proud to be an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer that is committed to diversity, equity, and inclusion. We take affirmative action to ensure equal opportunity for all qualified applicants and employees and do not discriminate based upon race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disability status, genetic information (including family medical history), political views or activity, or other legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We may use your information to maintain the safety and security of Alaska Airlines and Horizon Air, its employees, and others as required or permitted by law. People of color, women, LGBTQIA+, immigrants, veterans, and persons with disabilities are encouraged to apply.
Government Contractor & Department of Transportation (DOT) Regulations Alaska Airlines & Horizon Air are regulated by the Department of Transportation (DOT – regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Horizon Air and any employment offer will be withdrawn.
I: Y - ASMG
Z: Y - FL
L: #LI-B
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Job Locations USA-WA-SeaTac
Requisition ID 2024-13447
Category Corporate & Operations
