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Cargo - Cargo Sales Manager

Singapore Airlines • SG • 3w ago

Job Description

The successful candidate will join the Cargo Division, Singapore Sales (Cargo) Department. He/She will be responsible for formulating marketing plans and setting strategies to achieve the department’s operational KPIs, with the aim of increasing loads, revenue, and overall profitability. He/She will also be expected to actively identify new business prospects and develop potential market opportunities.

Responsibilities

Identify sales leads and build direct relationship with shipper accounts to increase their support and spend with SIA Cargo
Nurture existing direct and indirect vertical accounts (aerospace, pharmaceutical, electronic) and position SIA Cargo as the preferred air cargo partner in specialized segments
Understand operational capabilities of shipper accounts and engage relevant departments (Cargo Space Management, Commercial Planning, Hub Ops) to enhance overall business competency
Serve as the main point of contact for agents/shippers, addressing their sales and operational requirements to maintain a high level of customer satisfaction
Develop marketing strategies and materials, including gathering of industry intelligence and conducting data analysis to drive company revenue growth across all verticals
Formulate sales and pricing strategies, in-depth review and set direction for the sales team to improve SIN Sales’ overall revenue and tonnage growth
Conduct market research and provide sales team with relevant data and insights to support their sales efforts.
Coordinate SIN Sales’ response to Requests for Quotations(RFQs) from various agents, and Head Quarters Global team
Oversees the Accounts unit to investigate on billing error, agent billing disputes and verification of special Unit Load Device (ULD) leasing.
Lead and supervise a team of sales associates for all sales-related matters and other administrations duties to support SIN Sales operation.

Requirements

Bachelor’s degree from a recognized university
Solid marketing background and in depth understanding of the local cargo, supply chain management and logistics sector
Proven leadership capabilities
Independent and self driven, with strong communication and interpersonal skills; a collaborative team player who can guide and motivate subordinates
Confident and able to communicate effectively with stakeholders from diverse backgrounds
Strong commercial acumen and negotiation skills
A valid Class 3 driver’s licence is an added advantage

We thank all candidates for your interest in Singapore Airlines, and regret that only shortlisted candidates will be notified.