Jet2.com is landing in
La Palma this Summer 2026 and we have an exciting opportunity for a
Station Supervisor to join our
Ground Operations team and create memories for our all-important customers!
Are you passionate about helping people and delivering outstanding service? Join our
Jet2.com & Jet2Holidays team in
La Palma as a
Station Supervisor
What We Offer
- 20.282.00 € annually (pro-rated) + additional pay for transport, early shifts, weekends & holidays
- This is a 20-hour (part-time) permanent intermittent contract with the potential to increase the hours depending on the operational requirements
- 45 days holiday (pro-rated)
- Free uniform, paid training, life assurance & retail discounts
- Discounts on Jet2.com & Jet2holidays flights
- Recommend a Friend bonus
What We’re Looking For
- Fluent in Spanish & intermediate/fluent English
- Ability to have a flexible and positive approach
- Previous experience in airline operations is desirable, particularly in a supervisory or equivalent role
- Ability to liaise with challenging situations such as flight delays and disruptions
What will you do in the role?
- Create Memories - Represent Jet2.com at the airport, ensuring that all customer‑facing processes delivered by third‑party providers reflect our brand values. You will pay special attention to the needs of our customers and support a smooth, friendly journey through the airport.
- Be Present - Oversee and monitor the performance of our third‑party handling agent across check‑in, boarding, arrivals, and customer assistance areas. You will act as a visible point of contact for customers, colleagues, and operational stakeholders throughout the day-to-day operation.
- Take Responsibility - Ensure Jet2.com policies, procedures, safety standards, and quality expectations are correctly followed by our operational partners. Report safety information through the company system (The Hub) and maintain high awareness of operational risks and customer needs.
- Work as One Team - Act as the representative of the airline at the airport and the main liaison between Jet2.com and Aena, PMRs, and AVP teams (FOH, Ramp, and OPS).
- Work collaboratively with all airport stakeholders and with Jet2holidays colleagues to ensure alignment, clear communication, and a consistently excellent customer experience.
Ready to take off? Apply today!
