KLM is looking for an innovative Senior IT Specialist with deep expertise in Microsoft 365 Copilot, Copilot Studio, and agentic AI technologies. In this role, you will be the technical authority and architect for next-generation AI productivity tools within our collaboration domain. You will design and implement AI-driven solutions that transform how our employees work, and guide our organization in adopting these tools effectively and securely. As the in-house Copilot expert, you act as a bridge between cutting-edge Microsoft AI capabilities and KLM’s business needs, ensuring we leverage AI assistants to work smarter across the company. This position reports to the Manager of Collaboration and will collaborate closely with IT infrastructure, security, and business units to drive KLM’s digital workforce transformation.
