Senior QA / System Tester

Johnson Service Group • Toronto, ON, CA • 1d ago

Senior QA / System TesterDescription
We are seeking aSenior Quality Assurance / System Testerwith strong experience in planning, organizing, and executing testing efforts for large-scale systems. The successful candidate will support manual and automated testing across GUI and non-GUI environments, collaborate closely with development and project teams, and ensure high-quality system delivery in compliance with industry and regulatory standards.

This is anonsite role, requiring attendance5 days per weekduring standard business hours.
Key Responsibilities

Provide input into overall testing strategy, test plans, tool selection, and resource requirements
Plan, organize, and execute testing for large systems, including:
- System integration testing
- Specialized testing (performance, stress, load)
- User Acceptance Testing (UAT)
Develop and execute test plans, test cases, and test scripts
Execute functional, integration, system, and regression testing
Validate system behavior under various conditions
Identify, document, track, and retest defects using tools such as ALM, JIRA, Bugzilla, Azure DevOps
Collaborate with developers to reproduce, troubleshoot, and resolve defects
Develop and maintain automated test scripts using tools such as:
- Micro Focus / OpenText UFT
- Selenium
- TestComplete
- Postman
Integrate automated tests into CI/CD pipelines
Conduct performance, stress, and load testing
Validate data integrity, consistency, and accuracy, including backend and data migration testing
Ensure compliance with AODA and accessibility standards
Participate in Agile ceremonies (sprint planning, stand-ups, retrospectives)
Maintain detailed documentation of test results, coverage, and quality metrics
Provide input into user manuals and release notes
Ensure testing processes comply with SDLC, STLC, and regulatory requirements

Required Skills & Experience (Must Haves)

3+ years of experience in QA/System Testing
Proven experience in planning, organizing, and implementing testing efforts
Strong manual testing experience
Knowledge of application development methodologies, techniques, and methods
Experience analyzing business rules and functional requirements
Experience creating:
- Test cases
- Test data
- Traceability matrices
Experience with functional, non-functional, and integration testing
Experience supporting and executing UAT
Familiarity with SDLC and STLC
Strong analytical, problem-solving, and communication skills
Ability to meet deadlines and work collaboratively in a team environment

Technical Skills

Test management and defect tracking tools: ALM, JIRA, Bugzilla, TestRail, Zephyr
Automated testing tools: Selenium, UFT, Cypress, Postman
Performance testing tools: JMeter, LoadRunner
Ability to write database queries for backend validation
Understanding of risk-based and evidence-based testing
Experience defining entry, exit, and acceptance criteria

Nice to Have

Experience testing Registry systems (e.g., Catalyst)
Experience testing Commercial Off-the-Shelf (COTS) applications
Knowledge of one or more programming or scripting languages (Python, JavaScript, Bash)
Experience with security testing (basic) and collaboration with security teams
Strong written communication skills for reporting complex findings
Experience delivering presentations or cross-training team members
Knowledge of Information Management principles

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