Building on more than 100 years of history and experience, QantasLink is a consolidated network of regional airlines that connects passengers and communities across Australia. QantasLink is made up of four subsidiary organisations – Eastern Airlines, Sunstate Airlines, National Jet Systems and Network Aviation. Operating as an end-to-end airline, QantasLink harnesses the strength of its regional partnerships and a strong sense of family, to provide meaningful career paths for its more than 2,500 people with opportunities that might take you to exciting destinations across QantasLink or the Qantas Group.
Job Description
- Let your career take off delivering exceptional service on our Dash-8 turboprop aircraft OR Airbus A220 jet aircraft
- Create meaningful moments everyday with our customers
- A permanent full-time opportunity based in Melbourne, Australia with National Jet Systems OR Eastern Airlines
As part of the Qantas Group, QantasLink proudly connects communities across Australia, guided by values that ensure every journey reflects the quality and spirit of the iconic Red Roo. Whether representing us onboard our brand‑new Airbus A220s or operating as part of a skilled two‑person crew on our Dash‑8 fleet, our Cabin Crew deliver exceptional service, uphold the highest safety standards, and create memorable experiences for customers travelling across regional and metropolitan Australia. In this role, you’ll play a vital part in linking people, families and industries across the country, bringing professionalism, care and confidence to every flight while contributing to the essential network that keeps Australia moving.
The qualities that we are looking for you to demonstrate in the role include the following:
- Bring warmth, professionalism and a passion for service, as well as strong written and verbal English skills
- A strong commitment to delivering exceptional customer service be caring and inclusive with an empathic approach to customers with diverse needs
- Flexibility, dependability and the ability to thrive in a dynamic, fast paced environment building rapport and working collaboratively as a team
- Confidence in following safety procedures and company policies
- Pride in personal presentation and maintaining a clean, welcoming cabin environment
To be successful, you’ll also need to meet the following minimum criteria to operate within the unique aircraft environment:
- Minimum 18 years of age
- Customer-facing experience (hospitality, retail or similar)
- Minimum reach of 212cm from the ground (fingertips must reach past 212cm, with both hands at the same time and barefoot)
- Maximum height: Dash8 – 183cm, A220 – 186cm
- Australian or New Zealand citizenship/permanent residency with unlimited working rights
- Hold a passport with 6 months validity at time of offer
- Current First Aid Certificate completed within the last 12 months (or be willing to obtain at short notice)
- Current CPR accreditation (or be willing to obtain at short notice) – the CPR component is only valid for 12 months and a refresher course must be completed if expired
- Responsible Service of Alcohol 'Statement of Attainment' from a Nationally Accredited Provider, which you would need to have by the end of the recruitment process (or be willing to obtain at short notice)
- An excellent level of health and fitness, including the ability to swim 50 metres fully clothed and tread water for 3 minutes unassisted
- Ability to successfully complete a Pre-Employment Medical
- Please note - the role is based in Melbourne, Australia. You must be willing to work from this location and safely arrive at work within 2 Hours. Travel to work will be at your own expense.
Why Qantas?
You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.
There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.
The Qantas employee benefits program offers amazing benefits that extend well beyond travel.
- We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
- We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees.
- We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
- We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.
Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application.
If you’re ready to step into a culture that will challenge and excite you, submit an application and let’s explore how we go places together.
Applications Close: 11:59pm Sunday 1 February, 2026.
