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GM China Customer Training Center

RTX • Full-time • 河北省, CN • 2m ago

Date Posted:

2026-01-28

Country:

China

Location:

CN-HE-BEIJING-08A-CUST ~ 8 Tianzhu Rd, Shun Yi Qu ~ TIANZHU AIRPORT (External Site)

Position Role Type:

Unspecified

Center, Beijing. The organization is responsible for internal and external, commercial engine related technical and business trainings.

The person in this role will develop and lead the strategy for the Center of Excellence ensuring training programs and delivery align with internal and external business needs and expectations. They will be the interface with the joint venture partner responsible for Board of Director updates and presentations. This position will report directly to the Director, Global Customer Training.

Overview

Huapu, the PW China Customer Training Center, is a joint venture between Pratt & Whitney and CAS, started operations in 2002
The center provides world class training facilities for P&W customers in the world.
The center is engaged in delivering world class trainings to its customers focused in the region
The organization is a leader in leveraging latest digital technologies like VR and 3D simulations to enhance the customer experience.

Key responsibilities for this role include but are not limited to:

Work with the General Manager of the India Training Center and the General Manager of the East Hartford Training Center to develop a strategy and vision for Customer Training Centers to support customer and employee training that aligns with the overall customer business objectives
Manage the 4 key value streams within the Training team:
- Business Development & Growth to ensure steady pipeline of training business from customers across the region, think strategically to ensure adequate capacity in alignment with business forecast and anticipated operating challenges
- Instructional Delivery of CE, General Business, Engineering and Performance related courses, provide EH ISD team input regarding all training materials, training delivery media and channels to develop new courses and prioritize updates
- Customer Services for scheduling, registration, materials and media management and performance metrics for all training and conference related services
- General Management of facilities, staffing, procurement, finance, legal, Environmental Health & Safety (EH&S), Quality, international trade/ ethics compliance, utilize student feedback (MFA) and employee feedback (Pulse) and support financial audits to gauge performance
Ensure adherence to PW/RTX corporate policies and procedures while making financial and operational decisions for efficient running of the site
Provide direction to the staff to ensure smooth and seamless delivery across the value streams to align with sister Training Centers and function as One Team.
Build strong working relationships with functional leaders and other internal stakeholders and demonstrate maturity and tact in dealing with organizational matters as they present themselves.
As a representative to the Board of Directors - provide leadership on organizational matters as needed
Collaborate with aviation regulators CAAC, central & state government departments, US government agencies and industry groups in support of P&W priorities
Lead and direct efforts to broaden Customer Training’s impact in the aerospace training community
- Be the PW Brand Ambassador through high quality instructional delivery, support of customer field issues and maintenance of showcase facility and equipment; partner with PW Public Relations initiatives, conferences, and events
- Engage with aeronautical universities, technical colleges, in the region to drive P&W initiatives for brand awareness and recruiting efforts

Skill sets for the role

Strategic mindset with the ability to develop and present plans at senior management levels and build broad based consensus to ensure execution
Build cross functional internal and external relationships within the PW Commercial Engines community
Strong understanding of the aviation industry, aircraft engines market and aviation regulations
Experience with day to day site management like budgeting and forecasting, customs Import/export and other site compliances, maintenance of complex electrical installation, general repairs and upkeep of the facility to ensure world class experience for our customers
Provide a clear vision to others of the organizational needs to ensure support across all organizational levels
Motivate and encourage teams to excel, take ownership and responsibility for the future direction of the organization
Provide leadership, set and communicate expectations and goals; develop employees
A thorough understanding of CORE operating framework and the discipline to manage the organization within the continuous improvement/lean framework
Ability to interface with all levels of an organization

Basic Qualifications:

Bachelor’s degree in Business or Engineering and 12 years’ experience in aviation industry

Preferred Qualifications:

Must have local China work authorization or the ability to obtain authorization
Master’s Business Administration
Experience with leading a training organization or as a general manager of a site
Strategic leadership, government relations, customer support, Quality

Travel:

10% domestic and international

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.

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