Role Introduction
Reports to: Head of Procurement – Customer Experience Services
You will join our Procurement team, shaping sourcing strategies for lounge-related spend and building strong supplier partnerships.
As a Lounge Procurement Lead, You will drive value through category planning, market insight and demand management while working closely with internal stakeholders to improve service outcomes and productivity.
In this role, you will lead a procurement team and gain end-to-end exposure across tendering, commercial evaluation, negotiation and contract delivery with measurable impact on cost, quality and supplier performance.
Key Responsibilities
- Pro-actively Identify and drive category opportunities including: The definition and implementation of procurement strategies. Conduct market analysis to identify Passenger Experience and supply market trends which may have positive or negative impacts on the company, develop new strategies to effectively leverage or mitigate these. Lead and supporting engagement with BU stakeholders and focus on maximizing value provided by suppliers.
- Lead the assigned procurement team: Manage and have full oversight of assigned projects. Actively contribute to developing a high-performance culture and standards among APD team members. Review and assign projects to team members as required. Provide guidance and leadership to direct reports. Review existing process and procedures and provide recommendations for continuous improvement opportunities. Drive best in class procurement strategy and ensure all team members are trained and clearly understand their roles and responsibilities. Drive resolutions for issues requiring escalation and ensure management is aware of challenges encountered.
- Lead end-to-end sourcing process: Own the category strategy for Lounge. Support the team for any cost analysis tenders. Proactively manage both supplier relationships and taking a lead in developing partnership with strategic suppliers. Conduct market research, RFP preparation, financial analysis, negotiation and evaluation to contracting. Research Market information and provide intelligence on competitive landscape, product offering and vendor presence. Perform cost analysis and pricing updates based on Dining proposition changes.
- Stakeholder Engagement and Customer Satisfaction: Provide a value added professional and ethical procurement solution and be a trusted business partners to the relevant business units. Interact on a regular basis with BU stakeholders and management and provide clear visibility on all on-going projects.
- Systems and Processes: Responsible to ensure that procurement policies, tools, guidelines are clearly understood and followed by team-members and BUs. Lead supplier assessment and bench-marking processes. Ensure that all contracts managed by the team are duly executed before any service commencement dates and allow for ample time for review during the endorsement process. Provide clear visibility on the critical path of a given project and raise any concerns to management as needed so they can be addressed promptly. Conduct detailed analytical work for planning purposes.
- Special Projects: Lead special ad-hoc projects as needed and carry out any other relevant duties as required. Actively contribute to developing a high-performance culture and uphold high ethical standards among the Procurement and Aircraft Trading (APD) community.
- Embrace the Cathay Culture: Aspire to work together in a thoughtful and progressive manner. Act lawfully, ethically and responsibly. Demonstrate a can-do attitude in a challenging and fast paced environment.
Requirements
- University degree in any discipline, with business, procurement and/or hospitality-related study an advantage
- Relevant professional procurement qualification an advantage (for example, Chartered Institute of Procurement and Supply)
- Minimum 5 years of relevant commercial experience, with airport lounge or hospitality experience an advantage
- Strong background in procurement, with essential procurement and category management experience
- Strong commercial acumen with understanding of basic accounting principles. Demonstrated ability to define and implement strategies. Demonstrated ability to build business cases
- Proven supplier performance management skills. Excellent people skills, with ability to negotiate and influence internal and external stakeholders. Demonstrated ability to inspire, build trust and earn respect among business unit stakeholders and the wider Procurement and Aircraft Trading community
- Effective leadership and change management skills. Approachable and decisive leadership style
- Proficiency in Microsoft Excel and Microsoft PowerPoint. Knowledge of enterprise procurement and project management systems an advantage. Proficient in written and spoken English, with Cantonese and Putonghua an advantage
- Willingness to travel overseas as required, up to 10%
Personal & Application Information
Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our Applicant Personal Information Collection Statement and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. We keep records of your data for no longer than is necessary for the purpose for which we obtained them and any other permitted linked purposes. If your application is unsuccessful, we will keep your details on file for as long as is necessary to process your application or for the purposes of further job opportunities if you agree to such longer periods.
