n the UK, Safran Seats specialises solely in the First Class and Business Class seating markets for wide body aircraft, with industrial and engineering teams in Cwmbran and Newport, Wales and Brackley, England
The purpose of this role is to guarantee the compliance of products and services delivered to customers by implementing customer and Safran requirements within the program. Act as a quality interface and represent the Quality department by building and maintaining relationships of trust with customers.
- Listen to customers' concerns about quality and translate them into requirements, negotiate as effectively as possible with the customer and implement them operationally within the program.
- Understand the implicit and explicit quality requirements of other stakeholders, negotiate them as effectively as possible and integrate them operationally within the program.
- Communicates with and presents information to all levels and cross functions in SGB. Contributes towards customer liaison for in-development programme and new programme introduction quality topics As required to support in-development programmes (UK / International)
- Implement quality actions to ensure that customer and Safran requirements are properly integrated into the program
- Analyse customer requirements, establish and maintain quality deliverables by cascading them internally and to the supply chain through the program quality plan.
- Ensure due application of the PROMPT reference system and the “Program Management” process by applying best practices.
- Report to customers on compliance with their quality requirements.
Guarantee quality performance within the program:
- Prepare reports and coordinate the associated improvement plan.
- Implement a quality risk management plan for the program.
- Support the operational teams in the attainment of program QCD (quality, cost, delivery) performance targets.7Promote the EN 9145 (APQP/PPAP) standard.
- Build and maintain relationships of trust with customers concerning quality.
Knowledge and Experience Required:
- HNC/HND or equivalent in an Engineering / Manufacturing related discipline.
- D/PFMEA & Control Plans; experience and full detail understanding and execution
- APQP / PPAP
- Risk Analysis
- Programme Management Gate Process Understanding & exposure
- EASA Part 21J/G
- AS9100 Awareness
- Demonstrated experience supporting Quality Assurance / APQP / DFM / D/PFMEA activities across multi-disciplinary programmes
- Knowledge of management of HSE risks
- Flight safety risk management (Essential)Excellent Problem Solving Skills (8D, Six-Sigma etc.)
