Are you interested in shaping the future transformation within our Commercial Customer Offer organization?
Join an international, diverse and highly engaged community where you have the freedom to create, explore, and co-drive transformation. You’ll dive into Network and Revenue Management - while bringing your creativity to impact.
Starting date: April 01, 2026
You may apply in English or German.
Tasks
Our newly created Transformation Hub supports the Commercial Customer Offer environment in proactively navigating change and driving efficiency. As part of our community, you’ll gain unique exposure to the heart of the airline commercial business, while applying hands-on transformation initiatives:
- Support the development of change management and communication concepts for ongoing transformation initiatives
- Prepare templates, presentations, visuals, and short video materials for internal communication
- Assist in organizing and delivering workshops, trainings, collaboration initiatives, and roadshows
- Contribute to documentation and user-facing materials related to various transformation activities
- Bring in creative ideas on how to engage users in technical and analytical project environments
- Collaborate with cross-functional teams (e.g. business analysts, data scientists, system users) across multiple LHG locations
Requirements
We’re looking for someone who enjoys working at the intersection of creativity, people, and technical topics - someone eager to explore how change becomes reality!
- Ongoing or recently completed studies in Economics, Business, Applied Sciences, Innovation Management, Digital Transformation, or similar
- Strong creative mindset paired with a structured and reliable working style
- Passion for communication, people-oriented work, and change management topics
- Affinity for technical environments and curiosity to collaborate with analytical teams
- Confident communication skills and openness to work with diverse stakeholders
- Proficient in MS Office (PowerPoint, SharePoint, Forms, OneNote, Excel etc.); basic skills in video editing tools
- Interest in aviation is a big plus, motivation to discover it is also sufficient
- Fluent English language skills (written & spoken), German is a plus
For any further questions, please contact our Recruiting Services Center at +41 44 564 22 66.
About Swiss International Air Lines AG
Swiss International Air Lines (SWISS) is Switzerland’s leading air carrier. With one of Europe’s most advanced aircraft fleets, SWISS is a premium airline that provides direct flights from Zurich and Geneva to keep Switzerland connected with Europe and the world. Its Swiss WorldCargo division offers an extensive range of airport-to-airport airfreight services for high-value, time-critical and care-intensive consignments. SWISS embodies Switzerland’s traditional values and is dedicated to delivering the highest product and service quality. The company has also set itself ambitious CO2 goals, and plans to halve its 2019 net CO2 emissions by 2030 and make its business and operations entirely carbon-neutral by 2050, particularly by promoting the use of sustainable aviation fuels. SWISS is part of the Lufthansa Group, and is also a member of Star Alliance, the world’s biggest airline network.
