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Line & Ramp Services Agent

Jet Aviation • Zürich, Zuri, CH • 3d ago

Position Summary

This position is responsible for serving the customer’s needs and the requirements of their aircraft in accordance with Jet Aviation policy and procedures by performing the duties listed below.

Your role

Responsible for refueling and defueling all types of aircrafts on a daily basis, demonstrating knowledge of specific fueling requirements
Provide towing and disconnecting services for all types of aircraft
Execute hand signals in order to guide aircrafts during arrivals and departures
Provide service to aircrafts using ground support equipment, e.g. use of GPU for aircraft engine starts and ground power, use of lavatory cart and emptying procedures, etc.
Communicate with employees and/or crew using radios in order to provide excellent customer service
Assist in providing aircraft with ice, coffee, catering and other necessary services
Provide transportation for customers and pilots to and from aircraft, hotels, restaurants and other parts of the airport with courtesy van or bus
Assist with aircraft and hangar cleaning, as needed
Assist with general grounds keeping (grass cutting, weeding, picking up paper and trash, general housekeeping, etc.)

Minimum Requirements

Knowledge of refueling procedures of general aviation aircraft and corporate aircraft
Knowledge of towing procedures and techniques
High School Diploma/GED
Valid C Driver’s License
Ability to read and communicate in English
Ability to work flexible schedules and in various weather conditions

Your profile

Two years of related experience as a line service technician and/or training; or equivalent combination of education and experience strongly preferred
Safety focused
Excellent communications and people skills
Results driven – able to execute with high personal accountability
Strong initiative and self-direction
Performs duties in the supervisor’s absence
Have a pleasant, friendly, and helpful manner to deliver the best experience to customers and colleague
Strong personal values corresponding with Jet Aviation values (Trust, Honesty, Alignment, Transparency)