Job Title
Sales Executive, Shanghai
Reports To
Sales Manager, Shanghai
Position Summary
Support the execution of sales strategies and initiatives to achieve revenue targets. The role focuses on developing and maintaining sales channels, supporting market development activities, executing marketing initiatives, and providing sales analytics support under the guidance of the Sales Manager.
Key Accountability
- Support the Sales Manager in executing daily sales activities and initiatives to achieve assigned revenue targets and market share objectives.
- Develop and maintain strong relationships with travel agents, corporate clients, and key partners to support sales growth and market presence.
- Identify new business opportunities, including new clients, customer segments, and potential markets.
- Conduct sales presentations and product briefings to promote the airline’s products and services effectively.
- Prepare sales proposals and support contract negotiations, ensuring compliance with company policies and guidelines.
- Provide timely and professional support to clients, addressing inquiries and resolving issues to ensure customer satisfaction.
- Coordinate with internal departments, including Marketing, Operations, and Customer Service, to ensure a seamless end-to-end customer experience.
- Monitor market trends, competitor activities, and customer preferences, and provide regular feedback and insights to the Sales Manager.
- Participate in industry events, trade shows, agency training sessions, and networking activities to promote the company’s brand and strengthen partner relationships.
- Support the planning and delivery of agency training sessions, briefings, and engagement activities to update partners on products, pricing, and packages, while gathering market feedback.
- Review basic sales performance data and support the preparation of sales reports, forecasts, and documentation to provide insights into sales results and market trends.
Qualification
- Bachelor’s degree or above in Business, Marketing, or a related field.
- Minimum 3 years of relevant working experience in sales, marketing, or a related commercial role.
- Prior experience in the airline or aviation industry is preferred.
- Excellent written and spoken communication skills in English and Mandarin.
Areas of Experience
- Working knowledge of the airline or travel industry, with exposure to Sales, Marketing, Reservations, and Ticketing.
- Experience engaging with travel agents, OTAs, corporate clients, and tourism or trade organizations.
- Self-motivated, proactive, and able to work independently while supporting a team-based environment.
- Strong organizational and time management skills, with attention to detail.
- Proficient in Microsoft Office 365 applications.
