Minimum Qualifications- Education & Prior Job Experience
• Bachelor’s degree in related field or equivalent experience/training
• 3+ years of relevant experience
• Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
• Ability to secure appropriate airport authority and/or US Customs security badges
• Must pass U.S. Department of Transportation (DOT) mandated drug test
• Able to push/pull force of up to 60 pounds
• Available to work shifts that include early mornings, late nights, weekends, and holidays. Along with the flexibility of shift changes for operational needs
• Successfully perform physical requirements of the job, including emergency evacuation drills
Preferred Qualifications- Education & Prior Job Experience
• Current Inflight, Customer Care, Hub Control Center, or other operational experience
• An understanding of working with a contract labor group is desirable
Skills, Licenses, & Certifications
• Ability to engage, coach, and collaborate with crew members and other departments to achieve an on-time departure.
• Ability to make sound decisions in a fast-paced environment in addition to analyzing and making decisions based on data
• Ability to effectively coordinate multiple projects at the same time
• Excellent interpersonal, planning, and organizational skills
