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Manager, Supplier Relationship Management (DFW Airport, TX, US)

American Airlines • Manager, Supplier Relationship Management (DFW Airport, TX, US) • 1d ago

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

The role sits within the Procurement team in the Finance division and leads a Center of Excellence focused on elevating strategic collaboration with the company’s supplier base. It is responsible for designing, governing, and continuously enhancing supplier management frameworks, tools, and insights that empower category teams and stakeholders across the enterprise. By providing expertise in areas such as supplier performance, risk, sustainability, diversity, market intelligence, and broader engagement strategies, the role partners closely with cross‑functional teams to drive consistent, data‑driven, and value‑focused supplier relationships.

What you'll do

Define and maintain the enterprise Supplier Relationship Management strategy, frameworks, and standards. Enhances Procurement’s ability to manage risk, sustainability, and supplier relationships proactively.
Act as a thought partner and advisor to category teams, providing tools, templates, training, and best practices. Enables category teams to focus on strategic sourcing by providing scalable SRM capabilities and insights.
Support change management and adoption of SRM processes across the Procurement organization.
Serve as a central point of coordination for supplier‑related initiatives that span multiple teams or functions.
Establish governance models for supplier segmentation, performance management, risk assessment, and engagement cadence.
Ensure SRM practices align with Procurement strategy, goals, and external regulatory or ESG expectations.
Lead the development and evolution of supplier performance scorecards, KPIs, and review processes. Improve supplier performance, transparency, and accountability across the enterprise.
Enable consistent performance measurement and business reviews across categories.
Translate supplier data into actionable insights to support decision‑making and value creation.
Partner with internal stakeholders to integrate supplier risk, sustainability, and compliance considerations into SRM practices.
Support supplier sourcing initiatives by providing data, reporting, and governance models.
Monitor external market intelligence and supplier trends to proactively inform Procurement strategies.
Measure and communicate the impact of SRM initiatives on supplier performance, risk mitigation, sustainability outcomes, and overall value.
Lead, develop, and coach a team of SRM and supplier program professionals.
Foster a continuous improvement mindset, identifying opportunities to simplify, standardize, and scale SRM capabilities.
Leads cross‑functional collaboration without direct authority over all participating teams.
Strengthens Procurement’s role as a strategic partner to the business and suppliers

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

Bachelor’s degree in relevant field or equivalent experience/training
5 years of relevant experience in Procurement, Supply Chain, Finance, Supplier Management, or a related function
Strong experience with supplier performance management, analytics, or supplier governance models

Preferred Qualifications- Education & Prior Job Experience

Masters or Professional certification (e.g., CPSM, CSCP)
Experience operating within a Center of Excellence or shared services model.
Familiarity with sustainability, supplier risk, or supplier diversity programs.
Experience working with procurement technology platforms and data visualization tools.

Skills, Licenses & Certifications

Ability to be an action-oriented leader with the natural ability and desire to effectively engage employees, stakeholders and suppliers to produce the required results
Strong stakeholder and influence management
Ability to demonstrate leadership skills with the ability to manage multiple tasks and competing priorities while effectively leading those in the span of care
Strong analytical thinking and problem-solving skills for data‑driven decision‑making
Ability to be innovative and strategically think
Continuous improvement orientation
Change management and enablement
Knowledge of SAP, Coupa, or other procurement related systems

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.