Finnair is a diverse community of professionals who work ambitiously with a big heart and commitment. A strong safety culture is our priority and at the core of our everyday work, never taking it for granted. We are committed to doing our share in solving the climate challenge by determinedly following our science-based pathway to decarbonize our operations. We find meaning in our purpose: With our heart in Finland, we make every journey better, today and tomorrow. Our values – Always Safe, Customer at Heart and Stronger Together– guide us in everything we do. As part of the evolution of our Digital organisation, we are strengthening strategy implementation by clarifying structures and leadership to bring more focus, improve prioritisation, and support the business more closely. The new setup strengthens product management and software development practices and provides a clearer foundation for data and AI driven development, while enabling clearer roles and new opportunities for professional growth. We are looking for an IT PRODUCT EXPERT, OPERATIONS SOLUTIONS to the Technical Operations area. We are offering an exciting opportunity to onboard your skills and competencies to work with Finnair Operations Applications Technical Operations (TechOps) IT team. In this role, you act as an IT product expert and are responsible for managing the IT support and maintenance of various TechOps area applications. We are responsible to maintain and enhance several technical operations applications, in which the most critical applications are SWISS AS AMOS and Lufthansa Technik’s Aviatar logbook. There are currently several digitalization initiatives in the operations area, and your role is to participate in those together with the business, ensuring successful implementations followed by Finnair’s standards. Main Responsibilities: Support and development of TechOps applications. Acting as a subject matter expert on your own area applications. Participating in external partner meetings, ensuring that business and other benefits are well utilized. Diagnose, test, troubleshoot and resolve issues related to TechOps applications. Advise users on appropriate actions based on issues described. You will have responsibility for the documentation and instructions of the applications within your own area of expertise. Identify and escalate situations requiring urgent attention and, when required, redirect problems to the appropriate resource. Participate in projects in your own areas of service and applications. Evaluate new functionalities of applications or IT services and deploy approved features . In this role you are expected to support applications and those interfaces technically. You should have general IT knowledge able to work in this role successfully. Our expectations: Bachelor’s degree or equivalent knowledge . Experience with Linux OS, AWS, JIRA and SQL . Knowledge of Aircraft Maintenance IT applications or AMOS application is considered an advantage. Understanding of aircraft maintenance processes is considered an advantage. Experience of working in an agile and cycle based (CI/CD) environments. Excellent written and spoken English. This position is located at the Finnair headquarters in Vantaa, but we work in a flexible hybrid model. Working at Finnair: We offer you an exciting opportunity to work in the fast-changing aviation and international travel industry in a culture that drives and enables professional development and continuous improvement. You will be supported by internally highly rated supervisory work with modern leadership practices that we constantly develop. We are happy to enable our employees to enrich their lives and fulfill their travel dreams by offering a wide leisure travel benefit. We also support the health and wellbeing of our employees through our own Sickness Fund insurance benefit, Epassi sport (culture, health & wellbeing or commuting benefit), gyms around the Finnair campus and activities organized by our hobby clubs. Are you interested? Get onboard! Please submit your application with your CV, cover letter, and salary expectation no later than Sunday, 19 April 2026. Please note that the hiring process includes a pre-employment security clearance and a drug test. In case you have any questions about the role, please contact Atte Luomala (Application Lead) by phone +358 50 3931122 on Monday 13, April between 3 to 4pm (EET, +02:00). Please note that we do not process applications submitted via email. Our people are key to our success and the foundation that makes Finnair unique. We are committed to creating a safe work environment where all our people can thrive and succeed. We cherish diversity and strive to employ people with different backgrounds and experiences, to bring together multiple views to foster our business success. According to our employee survey, respecting diversity is at a high level in our work community. You are welcome to join Finnair as your authentic self. Finnair is a network airline that specialises in passenger and cargo traffic between Europe, North America and Asia. It also offers package tours under its Aurinkomatkat-Suntours brand. Finnair offers direct flights to approximately 40 countries and over 100 destinations.
