Employment Type: Permanent
Contract Duration:
Why you will love working here
At IATA, we represent over 350 airlines worldwide, striving to make
aviation safer, smarter, more sustainable, and inclusive.
• Our Values are not just words on a page - they are the energy behind everything we do: ONE IATA - We collaborate across teams, TRUSTED - We do the right thing, INNOVATIVE - We make tomorrow better, INCLUSIVE - We embrace diverse perspectives.
• With over 30,000 courses available, we believe in continuous learning and support your growth in an ever-changing industry.
• Diversity, equity, and inclusion are our priorities. We are certified by the Equal Salary Foundation, offering equal pay and family-friendly policies.
• We encourage community involvement through volunteering and strive to make tomorrow better for aviation and our communities. We offer time off so you can support causes important to you.
• We promote work-life balance with flexible work options, including remote and hybrid work, a generous 'work from abroad' policy, and you get your birthday off!
About the team you are joining
Join our Corporate Services division
as we embark on a continuous improvement and digital transformation journey.
The ambition of Corporate Services is to be the trusted proactive partner
providing data-driven corporate services for the business, while upholding the
highest fiduciary standards.
The Corporate Services division
encompass the following departments: Corporate Finance, Treasury and Tax,
FP&A, Regional Finance across 5 regional offices, Internal audit, Corporate
Risk and Compliance, Corporate Administration and Procurement (CAP).
Reporting to Global Process Owner
(GPO) PTP & Vendor Sourcing, the Assistant Manager, PtP Specialist & Process
Improvement, plays a key role in supporting IATA’s global Procure‑to‑Pay
operations and its continuous improvement activities.
What your day would be like
SAP PtP operations
and ERP transformation:
- Provide global Level 1 SAP PtP support and manage daily JIRA tickets.
- Handle vendor master data updates, deactivations, and PtP document processing (PRs, POs, contracts, GRs).
- Run and analyze SAP reports and support users with data extraction.
- Support the ERP transformation project (Bora) as a key PtP representative, including best‑practice input, back-up to the PtP GPO role and on‑site support in
Geneva when needed.
Continuous
P2P process Improvement
- Support process simplification, operational efficiency, and digital enablement by advancing automation, building RPA (Robotic process automation) skills and driving productivity improvements through automation use cases.
- Act as the central point of contact, work with the PtP GPO in identifying, collecting, filtering, enhancing continuous improvements ideas and play a central support role for their implementation.
- Support testing, documentation, and rollout of PtP enhancements and global initiatives (e.g., Vendor Deactivation, Master Data Management - MDM).
Training
& global alignment
- Develop and deliver PtP training for new specialists and SAP users.
- Maintain global PtP standards and update documentation, guidelines, and community content.
PtP Super
User Support and Communication
- Assist with SAP document creation, contract support, and Legal Contract Portal guidance.
- Manage PtP and CAP related intranet and SharePoint content.
- Work with Corporate Communications, develop PtP and process improvement related materials.
We would love to hear from you if
- 5+ years of relevant international experience, including 3+ years in Procure to Pay with SAP or Oracle.
- A university degree in Business Administration, Procurement or equivalent
- Strong stakeholder management, communication and customer service skills
- Proven end-to-end process mapping expertise
- Fluent in English; French an advantage.
- Proficiency in Microsoft Officeand SharePoint
- Strong process improvement mindset, teamwork skills and ability to prioritize effectively
Travel Required: N
Learn more about IATA’s role in the industry, our benefits, and the team at iata/careers/. We are looking forward to hearing from you!
