As a Director in the Digital Customer Experience group, you will be responsible for supporting Product Management across our loyalty, cobrand and partner product capabilities, driving execution while accelerating business value. You will lead a team of people and product managers, product owners, and product analysts who strive to create connected, meaningful, and personal digital experiences.
The successful candidate will work closely with IT, Loyalty, Cobrand, User Experience, Customer Experience, Marketing, Revenue Management, Sales, and other departments in developing product roadmaps and will be accountable for product objectives and key results that align to corporate strategy. His or her key responsibility will be in developing Talent that works with internal and external stakeholders to understand, prioritize, and define customer and business needs.
