Employment Type: Permanent
Contract Duration:
Why you will love working here
At IATA, we represent over 350 airlines worldwide, striving to make
aviation safer, smarter, more sustainable, and inclusive.
• Our Values are not just words on a page - they are the energy behind everything we do: ONE IATA - We collaborate across teams, TRUSTED - We do the right thing, INNOVATIVE - We make tomorrow better, INCLUSIVE - We embrace diverse perspectives.
• With over 30,000 courses available, we believe in continuous learning and support your growth in an ever-changing industry.
• Diversity, equity, and inclusion are our priorities. We are certified by the Equal Salary Foundation, offering equal pay and family-friendly policies.
• We encourage community involvement through volunteering and strive to make tomorrow better for aviation and our communities. We offer time off so you can support causes important to you.
• We promote work-life balance with flexible work options, including remote and hybrid work, a generous 'work from abroad' policy, and you get your birthday off!
About the team you are joining
Reporting to the Regional Vice President,
Asia-Pacific, and in liaison with Asia-Pacific Regional Leadership, the
incumbent will act as IATA’s representative in Japan and will be responsible
for delivering IATA’s mission to represent, lead and serve the airline industry
through the achievement of key objectives and the management of activities
based out of the Tokyo field office.
What your day would be like
- Lead, guide, and mentor the Japan office team to deliver IATA’s agenda in respect of the country’s key objectives.
- Build and maintain effective relationships with both IATA member and non-member airlines’ senior management, ensuring that IATA’s activities, objectives, and policies are clearly communicated and that they provide value to members and to the aviation sector.
- Actively advocate for IATA’s industry positions to the country’s government and key stakeholders, whilst raising awareness and understanding of the importance of the air transport industry amongst industry leaders and key decision-makers. Work closely at all levels in the areas of Transport, Aviation Safety, Finance, Trade, Sustainability and Environment, and maintain productive relationships with government ministers, senior officials and key legislators.
- Monitor and report on all aviation-related activities, including but not limited to aero-political, economic, environment, finance, and infrastructure matters, providing recommendations and opportunities which are consistent with IATA’s policies and objectives.
- Work closely with the Regional Vice President, Asia Pacific and Regional Leadership to deliver IATA’s global priorities and activities aimed at enabling the airline industry to operate in a more efficient, safe, and secure manner in Airport, Passenger and Cargo operations, providing recommendations and opportunities that are consistent with IATA’s policies and objectives.
- Liaise and report to the Regional Vice President, Asia Pacific and Regional Leadership on air navigation, civil aviation safety and other operational/regulatory requirements which impact air navigation service provision and the safe and sustainable operations of IATA’s member airlines.
- Maintain a close working relationship with all air navigation service providers and State aviation safety regulators, whilst informing the Regional Vice President, Asia Pacific and Regional Leadership and ensuring that all communication is consistent with IATA’s policies and objectives.
- Identify, support, and deliver, in conjunction with the Regional Vice President, Asia Pacific and Regional Leadership, business development opportunities which promote IATA’s commercial products and services, including the areas of Business Intelligence, Finance, Distribution, Consulting, Operations and Training at a local level, to achieve designated targets.
- Work closely with the Asia-Pacific Regional Office, to build and maintain strong, customer-focused stakeholder management with airlines, travel agents and forwarders, by recommending and delivering policies and solutions for IATA Distribution, Payment and Financial Settlement Services.
- Ensure corporate fiscal, legal and regulatory compliance, and perform the necessary fiscal and administrative duties based on the Power of Attorney received from the Corporate Secretary.
- Assist People Performance and Development (PPD) in recruiting, hiring, and training, to ensure that employees adhere to company policies and procedures, whilst embracing IATA’s core values.
- Advise Corporate Communications on aviation-related media updates and provide recommendations on press release communications at the country level which support IATA’s objectives, programmes, and policy positions.
- Support the organisation of IATA’s events in Japan and serve as a facilitator and host for the visits of IATA’s Senior Managers and/or Subject Matter Experts.
- Any ad-hoc tasks or projects, as requested by the Regional Vice-President, Asia-Pacific.
We would love to hear from you if
- You have a university degree in Business Administration, Political Science, or any other relevant discipline. An advanced University degree would be an asset.
- Minimum of fifteen years of professional experience with at least five years of experience in a similar management role.
- Proven experience in leading teams with an exceptional talent for building relationships and managing projects.
- Well-developed negotiation and lobbying skills, and in possession of a high level of cultural intelligence.
- Entrepreneurial flair, with a strong sense of commercial acumen. Prior experience in sales and marketing would be an asset.
- Sound knowledge of information technology systems and their applications in the aviation and finance sectors.
- Excellent interpersonal and communication skills.
- Fluency in both spoken and written English and Japanese is essential, whilst knowledge of other languages would constitute an advantage.
Travel Required: Y: 10%
Learn more about IATA’s role in the industry, our benefits, and the team at iata/careers/. We are looking forward to hearing from you!
