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Regional Safety & Compliance Manager (Phoenix, Arizona, US)

Worldwide Flight Services (WFS) • Regional Safety & Compliance Manager (Phoenix, Arizona, US) • 1d ago

About WFS

Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us?

Job Summary

The Regional Safety & Compliance Manager is responsible for ensuring that all Express standard work is executed in accordance with corporate, airline, line of business, and regulatory safety/Security requirements. This role drives consistency and continuous improvement across multiple stations by following up on safety/security incidents, analyzing incident trends, and developing proactive risk mitigation plans to maintain a safe, compliant, and high-performing operation.

Responsibilities

Standard Work Compliance

Partner with station leadership to ensure all Express standard operating procedures (SOPs) are understood, implemented, and audited for safety /security compliance.
Facilitate regular safety and security audits and gap-closure actions to reinforce consistent execution of standard work.

Safety /Security Incident Follow-Up & Investigation

Serve as a regional SME during investigations, and assists local leadership with root-cause analysis, and corrective/preventive action tracking.
Coordinate with Airline Partners, Corp Safety and Security departments.

Trend Analysis & Reporting

Collect and analyze audit data across the region.
Identify patterns, emerging risks, and lead indicators to prioritize focus areas.

Proactive Risk Mitigation Planning

Develop, implement, and monitor regional safety and security action plans targeting identified risks and compliance gaps.
Evaluate effectiveness of mitigation strategies and adjust plans based on performance data.

Training & Coaching

Design and deliver safety and security training programs (e.g., new-hire safety orientation, refresher courses, leadership walk-throughs).
Coach station managers and frontline supervisors on safety and security best practices, behavior-based safety, and incident prevention.
Foster a culture of accountability and continuous improvement through recognition of safe behaviors.

Stakeholder Engagement

Act as the SME and liaison between station operations, corporate safety/security, and third-party service providers.
Advise on facility design and layout changes to optimize traffic flows, ergonomics, and emergency egress.
Represent WFS Express safety priorities in regional leadership forums.

Minimum Requirements

Minimum 5 years of progressive safety experience in logistics, aviation, distribution, or high-volume warehouse operations.
Demonstrated expertise in incident investigation, root-cause analysis, and corrective-action planning.
Strong analytical skills with proficiency in safety data systems and MS Excel or comparable analysis tools.
Excellent communication and coaching skills; ability to influence across all levels of the organization.
In‐depth knowledge industry safety standards.
Ability to travel regularly across the assigned region and work flexible hours as needed.
BA in Safety Management, Industrial Engineering, Occupational Health, or related field (or equivalent experience).

Preferred Skills

Aviation operations experience within cargo, ramp, or airport environments.
3–5 years of ramp safety experience, including exposure to airside safety programs and compliance standards.
3–5 years of Weight & Balance experience, with a strong understanding of aircraft load control and regulatory requirements.
Demonstrated experience in aircraft loading planning, including coordination with ramp teams and airline partners.
Ability to reside within one (1) hour of a major airport to support operational needs and regional travel requirements.

Physical Requirements/Working Conditions

Standing/Walking/Climbing ladder 70%, Sitting 15%.
Work environment is warehouse and ramp conditions with seasonal weather
Occasional requirement to lift/carry up to 50 lbs.

Perks & Benefits

Want your pay in advance? Access your pay when you need it through DailyPay app!
Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!
Need quality medical care? Multiple options for both full and part-time employees!
Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
Looking to stay healthy and improve your life? Wellness Programs offered to all employees!
Want to invest in your future? 401k program offered!
Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!