Minimum Qualifications- Education & Prior Job Experience
• Bachelor’s degree in business, finance, human resources, or related field, or equivalent experience/training.
• 4+ years of experience in compensation, payroll, crew scheduling, operations, or a related analytical function.
• Prior experience leading or coaching teams in an operational or analytical environment.
Preferred Qualifications- Education & Prior Job Experience
• Experience working with Flight Attendant or Pilot collective bargaining agreements.
• Background in airline operations, crew pay, or crew scheduling systems.
• Experience with data analysis, reporting tools, or process improvement methodologies.
Skills, Licenses & Certifications
• Leadership and team development skills
• Analytical and problem‑solving abilities
• Strong understanding of complex rules-based processes and the ability to interpret and apply policy or contract language.
• Proficiency with Microsoft Office tools, particularly Excel.
• Demonstrated ability to manage multiple priorities in a fast‑paced environment.
• Strong interpersonal skills with the ability to collaborate across departments.
• Strong communication skills
• Ability to interpret and apply complex rules and contractual language
• Attention to detail and commitment to accuracy
• Process improvement mindset
• Ability to work with sensitive and confidential information
