We are easyJet – a FTSE listed, £multi-billion low-cost airline that serves tens of millions of customers every single year. If you’re reading this, you have probably already been an easyJet customer, and you’ll know that there is no more iconic (or Orange!) travel brand in Europe.
We fly more than 1,207 routes, connecting 38 countries across Europe, and employ more than 18,000 colleagues. We’re on a mission to make low-cost travel easy – and whatever your role here, you’ll connect millions of people to what they love using Europe’s best airline network, great value fares, and friendly service.
What makes us easyJet? Our Promise Behaviours - we are Safe, Bold, Welcoming and Challenging. Four Behaviours. One Spirit. One easyJet.
read on if you
- Have experience using Sitecore CMS and Google Analytics
- Enjoy working with digital content and improving customer journeys
- Love using data to spot opportunities and drive performance
- Thrive in a fast-paced, collaborative environment
the team
The merchandising team sits at the heart of our digital experience, shaping how customers interact with the easyJet website. We’re focused on making it simple and inspiring for customers to move from browsing to booking. As a small but ambitious team, we’re constantly looking for smarter, better ways to deliver best-in-class digital experiences.
the role
As a Merchandising Specialist, you’ll play a key role in bringing our website to life. You’ll help deliver our merchandising plan, ensuring content is accurate, engaging, and optimised to drive customer engagement and conversion.
You’ll collaborate across the business to plan and deliver weekly website activity, support personalisation initiatives, and continuously improve how customers navigate and experience our site.
- Deliver and optimise the website merchandising plan to drive engagement and conversion
- Manage and update website content, ensuring accuracy and alignment with brand and commercial priorities
- Support the delivery of the personalisation roadmap and tailored customer experiences
- Use Sitecore CMS as a subject matter expert, coaching others where needed
- Identify opportunities for content and functionality improvements and manage the backlog
- Collaborate with development teams to deliver enhancements
- Plan weekly merchandising activity by gathering input from stakeholders
- Support partnerships and on-site initiatives to drive additional revenue
- Deliver updates across key pages including the homepage and high-traffic areas
- Use analytics tools to track performance and identify improvement opportunities
- Ensure all content is on-brand, consistent, and high quality
- Coordinate multi-market campaigns to ensure consistency across regions
We’re looking for someone who combines strong digital expertise with a proactive mindset and a passion for improving customer experiences.
- Experience using Sitecore CMS
- Experience using Google Analytics or similar tools
- Strong attention to detail and accuracy
- Ability to manage workload and meet deadlines
- Confidence working both independently and as part of a team
- Strong communication and stakeholder management skills
- Understanding of digital marketing and website performance
- Organised with strong planning skills
It would be great if you also have
- Experience creating and managing content with an understanding of SEO
- Basic knowledge of HTML and CSS
what you’ll get in return
- Competitive base salary
- Up to 20 percent bonus
- 25 days holiday
- BAYE, SAYE and performance share schemes
- 5% pension
- Life assurance
- Flexible benefits package
- Excellent staff travel benefits
- Hybrid and flexible working
Practicalities
This is a full-time 12-month fixed-term contract due to begin in July 2026. We support hybrid working and spend time together as a team in our Luton HQ offices.
reasonable adjustments
At easyJet, we are dedicated to fostering an inclusive workplace that reflects the diverse customers we serve across Europe. We welcome candidates from all backgrounds. If you require specific adjustments or support during the application or recruitment process, such as extra time for assessments or accessible interview locations, please contact us at ma.recruitment@easyjet.com. We are committed to providing reasonable adjustments throughout the recruitment process to ensure accessibility and accommodation
Business Area
Customer & Marketing
Primary Location
United Kingdom-London-London Luton Airport
Organisation
Customer & Marketing
Schedule
Full-time
Unposting Date
27/04/2026, 10:59:00 PM
