Shift: Mon- Fri 7am-3:30pm
Must have background in aerospace and/or mfg. environment
Must have ability to work in ERP systems, strong Excel skills, attention to detail
Objective
- The Program Management Administrator provides administrative and operational support to Program Managers and cross-functional teams to ensure programs are executed efficiently, on schedule, and in alignment with customer and company requirements. This role plays a critical part in coordinating documentation, tracking program metrics, facilitating communication, and supporting compliance requirements throughout the program lifecycle.
Essential Duties and Responsibilities
- Provide administrative support to Program Managers across multiple programs or projects
- Maintain program schedules, action item logs, risk registers, and meeting minutes
- Coordinate internal and customer meetings, including agenda preparation and follow-up
- Track program deliverables, milestones, and due dates; escalate issues as needed
- Prepare and maintain program documentation, presentations, and status reports
- Serve as a liaison between Program Management and internal departments (Engineering, Manufacturing, Quality, Supply Chain, Finance)
- Maintain access to customer portals and input PO’s and download customer engineering as needed
- Support customer communication by organizing correspondence, data requests, and reporting
- Assist with change management activities, including tracking scope, schedule, and cost impacts
- Ensure program documentation is controlled and compliant with internal procedures and customer requirements
- Support audits, reviews, and customer or regulatory reporting as required
- Maintain data accuracy in ERP, MRP, or project management systems
Required Skills and Qualifications
- Strong organizational and time-management skills with attention to detail
- Excellent written, verbal, and interpersonal communication skills
- Ability to manage multiple priorities in a fast-paced environment
- Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook)
- Experience working with ERP/MRP or project management tools
- Ability to work independently and collaboratively across teams
- Strong problem-solving and follow-up skills
- Office and manufacturing environment
- May require occasional time on the shop floor
- Ability to sit, stand, and work at a computer for extended periods
- Constant repetitive use of hands, wrists, and arms
- Ability to lift up to 50 lbs. with or without assistance
Preferred Qualifications
- Associate’s or Bachelor’s degree in Business, Project Management, or a related field
- Experience in manufacturing, aerospace, or a regulated environment
- Familiarity with program or project management methodologies
- Knowledge of AS9100, ISO, or customer-specific compliance requirements
- Experience supporting customer-facing programs
JSG offers medical, dental, vision, life insurance options, short-term disability, 401(k), weekly pay, and more. Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.
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