Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
The Aeroplan loyalty program is transforming the way Air Canada engages with its customers, promising to create more rewarding relationships. Our team’s mandate is to re-envision the airline’s loyalty and digital products, with the goal of creating an easy-to-use and more personalized experience. We’re looking for great people who will thrive in an entrepreneurial, highly-collaborative, innovative, and fast-paced environment dedicated to bringing this vision to life.
The FI Partnerships Analyst will play a key role in supporting the FI Aeroplan product suite—primarily our cobranded credit cards—by helping deliver an exceptional cardholder experience and driving innovation through new promotions, benefits, and features.
In this role, the successful candidate will contribute to the development of the customer experience strategy across all Aeroplan cobrand portfolios. They will collaborate closely with internal teams and external financial institution partners to shape compelling business strategies and manage the execution of engagement initiatives. This includes supporting objectives related to cardholder acquisition, activation, and ongoing engagement, ensuring alignment with both Aeroplan’s goals and those of our FI partners.
Responsibilities:
Financial Modelling, Business Casing & Strategic Analysis:
- Build and maintain financial models to evaluate cross FI initiatives, new promotional concepts, pricing strategies, and partnership structures.
- Conduct scenario modelling, sensitivity analysis, and profitability assessments to support investment decisions and portfolio optimization.
- Develop comprehensive business cases that articulate strategic rationale, financial impact, customer value, and execution considerations.
- Partner with finance to validate assumptions, refine forecasts, and ensure alignment with organizational financial frameworks.
- Provide data driven insights and recommendations to senior leadership to guide strategic decision making across the cobrand portfolio.
Cross FI/Network Marketing & Product Delivery:
- Design, scope and manage the execution of integrated cross FI marketing plans that drive acquisition, engagement, and spend.
- Ensure seamless execution of initiatives by coordinating across marketing, product, technology, operations, and external partners.
- Manage projects to deliver high quality, high value products to market on time
- Work collaboratively with eCommerce, Marketing and Partnership teams as well as numerous internal and external stakeholders and vendors on a day-to-day basis
- Together with the Aeroplan Partner Marketing teams, design and manage the execution of cross-FI marketing campaigns for engagement, acquisition and retention of cobrand cardholders
- Develop a sound understanding of credit card market trends, customer behaviors, product performance, loyalty business models and competitive positioning within the Canadian marketplace and the broader loyalty and airline industry
- Make project recommendations based on business casing and sensitivity models to internal and external stakeholders
- Closely monitor key performance indicators and identify when additional actions are required to meet business objectives
Qualifications
- University or college degree, preferably in business or marketing
- Minimum 3-5 years of account management and/or analyst related experience
- Financial acumen, sizing business cases, Excel, PowerPoint and Thinkcell skills and PowerPoint skills required
- Experience within Financial Services (Credit Cards) / Travel preferred
- Strong organizational skills and the ability to manage multiple, complex projects simultaneously involving various stakeholders and cross-functional teams
- Good problem-solving skills and superior attention to detail
- Experience working with partners within collaborative and integrated marketing environments
- Superior interpersonal, organizational and communication skills
- Strong data-driven thinking and analytical skills
- Thrives in a high-volume, agile, and fast-paced environment within a high-performance, results-oriented, passionate and fun-loving/travel-obsessed team
- Bilingual English / French an asset
Conditions of Employment:
Candidates must be eligible to work in the country of interest at the time any offer of employment is made and are responsible for obtaining any required work permits, visas, or other authorizations necessary for employment. Prior to their start date, candidates will also need to provide proof of their eligibility to work in the country of interest.
Linguistic Requirements
Based on equal qualifications, preference will be given to bilingual candidates.
Diversity and Inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
