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Product Manager Management and Sustainability Training

IATA • Montreal, Quebec, CA • 1d ago

Employment Type: Permanent
Contract Duration:

Why you will love working here

At IATA, we represent over 350 airlines worldwide, striving to make aviation safer, smarter, more sustainable, and inclusive.

• Our Values are not just words on a page - they are the energy behind everything we do: ONE IATA - We collaborate across teams, TRUSTED - We do the right thing, INNOVATIVE - We make tomorrow better, INCLUSIVE - We embrace diverse perspectives.
• With over 30,000 courses available, we believe in continuous learning and support your growth in an ever-changing industry.
• Diversity, equity, and inclusion are our priorities. We are certified by the Equal Salary Foundation, offering equal pay and family-friendly policies.
• We encourage community involvement through volunteering and strive to make tomorrow better for aviation and our communities. We offer time off so you can support causes important to you.
• We promote work-life balance with flexible work options, including remote and hybrid work, a generous 'work from abroad' policy, and you get your birthday off!

About the team you are joining

This is an exciting opportunity to own and drive a training products portfolio within IATA Training team. Reporting to the Senior Product Manager, Airport & Ground Operations Training, the incumbent is responsible for implementing the product roadmap for the People Skills, General Management and Environmental Sustainability training portfolio, ensuring that the products remain relevant and attractive for the marketplace

What your day would be like

The incumbent in this position, while ensuring constant innovation and enhancement in accordance with aviation industry needs and departmental business targets, will also be responsible for implementing the latest approach in learning industry across all training delivery formats supporting capacity development across all functional levels.

Specific Responsibilities

Execute strategic business plans for the assigned Management and Sustainability Training portfolio;
Identify, define, evaluate, and champion new product ideas/enhancements and service opportunities, and oversee their implementation;
Develop new training products and update/enhance existing ones in line with industry needs, converting the latest industry standards and publications into relevant courses;
Maintain and develop faculty membership worldwide, through careful selection, recruitment and management of external instructors and subject matter experts;
Execute the marketing and sales strategies in collaboration with the sales and marketing groups, the Line of Business Head, and the Regional sales teams;
Identify and implement cross selling and product bundling opportunities with other lines of business (Publications, Certification & Training Validation, Consulting);
Manage the Management and Sustainability Training budget and achieve financial targets;
Oversee the product delivery process, ensuring high quality courses in accordance with the Standards defined by the Design & Quality team;
Manage training production and distribution activities on an ongoing basis ensuring Training partners get appropriate information for them to deliver high quality training to their students;
Provide timely financial and operational status reports and other relevant information;
Cooperate closely with internal stakeholders and external key accounts for the coordination and accurate reflection of IATA Standards in training products.

We would love to hear from you if

your profile meets the following Qualifications & Skills:

University degree in business, human resources, aviation or related discipline;
Professional certification in adult learning would be an asset;
Minimum 5-7 years of experience in product management, business development, or marketing/sales activities preferably in training;
Experience in implementation of instructional design methodologies and course development especially in relation to digital learning;
Knowledge of budgetary processes and financial projections;
Excellent inter-personal skills;
Ability to work on multiple tasks simultaneously in a fast-paced environment and as part of a team;
Excellent PC skills, particularly with MS Office programs;
Understanding and experience of project management methodology and the ability to apply it to daily tasks
Excellent oral and written communication skills in English. Knowledge of other languages would be an asset.
Outstanding presentation and communication skills with ability to transmit messages effectively and concisely.
Candidates must possess and exhibit the following core IATA values (be people and team oriented, focused on results, embrace innovation and change, and demonstrate leadership and personal integrity)