Employment Type: Internship
Contract Duration: 6 Months
Why you will love working here
At IATA, we represent over 350 airlines worldwide, striving to make
aviation safer, smarter, more sustainable, and inclusive.
• Our Values are not just words on a page - they are the energy behind everything we do: ONE IATA - We collaborate across teams, TRUSTED - We do the right thing, INNOVATIVE - We make tomorrow better, INCLUSIVE - We embrace diverse perspectives.
• With over 30,000 courses available, we believe in continuous learning and support your growth in an ever-changing industry.
• Diversity, equity, and inclusion are our priorities. We are certified by the Equal Salary Foundation, offering equal pay and family-friendly policies.
• We encourage community involvement through volunteering and strive to make tomorrow better for aviation and our communities. We offer time off so you can support causes important to you.
• We promote work-life balance with flexible work options, including remote and hybrid work, a generous 'work from abroad' policy, and you get your birthday off!
About the team you are joining
IATA Corporate
Services (CS) includes Corporate Finance, Treasury and Tax, Financial Planning
& Analysis, Global Finance Operations, Corporate Risk and Compliance,
Corporate Administration, and Procurement.
Join our Corporate
Services division to help build the next-generation Finance organization at
IATA. Our ambition is to “Be
the trusted proactive partner, providing data-driven and AI-enabled corporate
services for the business, while upholding the
highest fiduciary standards.”
This is
an excellent opportunity for an ambitious undergraduate or recent graduate to
join a dynamic team driving digital transformation across business operations.
We focus on identifying inefficiencies, rethinking how work gets done, and
delivering automation solutions that improve speed, accuracy, and scalability
across processes.
What your day would be like
The Intern, Finance
Business Process will play the role in supporting business process improvement and automation
initiatives aligned with Corporate Services’ strategic objectives, contributing
to the successful delivery of IATA’s strategy and Board-monitored targets.
In this role, you will
support improvement and automation initiatives by building, testing, and
documenting low‑ to medium‑complexity Microsoft Power Automate and Power BI
solutions, helping accelerate delivery across the automation pipeline. The role
also includes curating and sharing relevant learning resources from the
internal learning portal to strengthen divisional capability and encourage
broader adoption of Power Platform tools.
We are seeking a
proactive self‑starter who takes ownership in driving the following key
activities:
- Building and testing automated workflows in Microsoft Power Automate based on user requirements and solution designs.
- Developing and maintaining Power BI dashboards and reports that deliver clear, timely, and actionable insight to stakeholders.
- Documenting delivered solutions to ensure output remains maintainable and transferable beyond the placement period.
- Supporting the documentation of process flows, business rules, and solution logic under guidance.
- Participating in requirements and design conversations as a developmental opportunity, observing how business needs are translated into technical solutions and contributing where appropriate. Contributing ideas for further automation and improvement opportunities.
- Curating and recommending relevant training content from the internal LMS to support the ongoing development in Power Automate, Power BI, and related tools.
- Producing concise how-to guides or facilitating informal knowledge-sharing sessions to help colleagues build confidence with Power Platform tools.
- Participating in team reviews and planning sessions as part of a structured delivery approach.
We would love to hear from you if
- You are currently studying towards, or holding, an undergraduate degree (in the last 12 months) in fields such as Computer Science, Business Analytics, Data Analytics, Engineering, Finance, Accounting, or other related disciplines. Candidates from other disciplines are also encouraged to apply if they demonstrate a strong interest in process improvement, automation, or data-driven work.
- Demonstrable interest or foundational experience in Microsoft Power Platform, particularly Power Automate and Power BI.
- A logical and structured approach to problem-solving, with strong attention to detail.
- Comfortable working with structured logic, rules, and repeatable processes.
- The ability to work independently from a clear brief, managing tasks responsibly while seeking guidance where needed.
- A curious and experimental mindset, with a willingness to test ideas, learn from what does not work, and iterate towards better solutions.
- Good judgement in recognising when to ask for help, and the discipline to do so with initial thinking already prepared.
- Clear communication skills, with the ability to present outputs in a way that is understandable to both technical and non-technical stakeholders.
- A positive attitude towards knowledge sharing and supporting others in developing new skills.
IMPORTANT
- For this internship, only applications from Singapore residents (Citizens and PRs) will be accepted. Applications from foreign students who are currently residing in Singapore and are authorised to perform an internship as part of their university programme can also be accepted.
- This internship is a full-time commitment; the selected candidate must be available on a full-time basis.
- The selected candidate is required to commit to a minimum 6-month period.
- More information about IATA’s internships can be found here: https://www.iata.org/en/careers/internships
Travel Required: N
Learn more about IATA’s role in the industry, our benefits, and the team at iata/careers/. We are looking forward to hearing from you!
