Department
Commercial Systems
Employee Type
Probationary
Cebu Pacific is always up for new challenges, enabling our teams to stay at the forefront of agile and technological innovations. Pursuing a career under Digital and Technology Office at Cebu Pacific will enable you to play a pivotal role in shaping and securing the airline’s digital landscape from business analytics, system architecture, technology engineering, project management, cybersecurity, and cloud solutions. At Cebu Pacific, we build more than just technology—we create solutions that fuel the future of travel.
Bring your technical expertise to the team and be a moment maker in the ever-evolving field of Digital and Technology as a Business Analyst. Visit our careers site to learn more about how your moment matters at Cebu Pacific: Cebu Pacific Careers Site
Primary Responsibilities:
Business Requirements Gathering And Analysis
- Work closely with business stakeholders to gather and document detailed business requirements for initiatives, system enhancements, or process improvements related to the internal business systems.
- Analyze existing business processes and systems to identify areas for improvement and efficiency gains, ensuring that requirements are aligned with organizational goals.
- Develop clear, concise, and comprehensive requirement documents that can be used by DTO teams to design and implement technical solutions.
- Create business process models, workflows, and data flows to visualize and understand current state processes, identifying opportunities for system improvements or reengineering.
- Collaborate with stakeholders to streamline and optimize business processes, ensuring they are aligned with the internal business systems capabilities and overall business objectives.
Collaboration and Communication
- Maintain ongoing communication with stakeholders throughout the project lifecycle to ensure requirements are being met and to provide updates on project status, risks, and changes.
- Facilitate meetings, workshops, and presentations to gather feedback, clarify requirements, and ensure alignment across business units.
- Work closely with DTO domain managers, developers, testers, and other team members to ensure that requirements are clearly understood and implemented effectively.
- Collaborate with the DTO team to ensure that systems are configured and customized according to business specifications.
- Provide support in user acceptance testing (UAT) by helping to design test cases, ensuring that the solutions meet business requirements.
As an Agile Business Analyst
- Gather, analyze, and document business requirements, translating them into clear and actionable user stories with well-defined acceptable criteria.
- Work closely with the Scrum team to prioritize and manage the product backlog, ensuring it reflects the evolving needs of the business.
- Support Agile ceremonies, including stand-ups, backlog grooming, sprint planning, reviews, retrospective, to drive efficient and effective delivery.
Project Support and Documentation
- Maintain and update project documentation, including requirement documents, status reports, process flows, and meeting notes.
- Support the team lead by providing documentation that helps in tracking project progress and identifying risks or delays.
- Contribute to the preparation of reports for senior management, summarizing project status, risks, and issues related to core system projects.
- Assist in managing change requests and scope adjustments throughout the project lifecycle, ensuring that all changes are documented and aligned with business objectives.
- Support post-implementation reviews to evaluate the effectiveness of new systems or enhancements and ensure that business objectives are being met.
Support and Training
- Provide support to end-users by helping them understand new system functionalities, processes, and workflows.
- Collaborate with the training team to develop user guides, training materials, and other resources to ensure that end-users are equipped to use the core systems effectively
Qualifications:
- Must have 3 to 6 years' experience in business analysis or systems analysis roles
- Must have Experience working with enterprise or operational systems
- Strong documentation and communication skills
- Must have exposure to Agile methodology and tools
- Must have experience supporting UAT and system implementations
- Must have a valid work visa or legal authorization to work in the Philippines.
Why Join Us:
- We are the first Great Place to Work ® certified airline in Southeast Asia.
- We have been recognized as Best Employer Brand on LinkedIn for two consecutive years.
- Be part of a forward-thinking team that values innovation and continuous improvement.
- Play a key role in developing and nurturing the talents that drive our success.
- Accelerate your career with access to extensive learning programs and leadership development initiatives, all under Ceb U, our corporate university.
- Enjoy unique employee perks such as free travel for you and your family. Expanded coverage to common law partners and same sex partners!
- Be assured of a comprehensive healthcare coverage upon hire.
Note: This position is for an Individual Contributor and will be based in Pasay City, Metro Manila but currently follows a hybrid workplace flexibility arrangement.
Your moment matters. Be a Moment Maker!
Cebu Pacific warns the public against fake hiring and training advertisements by unknown groups. We do not require payment from candidates during the recruitment process nor do we require submission of physical application documents. For official information on our job openings, please visit our LinkedIn or career site at Cebu Pacific Careers Site for reference.
Experience Range Range (Years)
3 - 6 years
Job posted on
2026-05-22
