Job Title: Lead Crew Scheduler
Reports To: Manager of Crew Scheduling
Location: MIA Headquarters
OBJECTIVE
The Lead Crew Scheduler plays a critical role in ensuring the efficient and effective scheduling of crew members within the aviation industry. This position is responsible for optimizing crew assignments to meet operational needs while adhering to regulatory requirements and company policies.
The Lead Crew Scheduler will analyze flight schedules and crew availability to schedule assignments that are compliant with FAA regulations and crew member rulebook. Additionally, this role involves collaborating with various departments to address scheduling conflicts and ensure seamless operations. Ultimately, the Lead Crew Scheduler contributes to the overall safety and efficiency of flight operations by ensuring that qualified crew members are available when needed.
Essential Functions And Responsibilities
In addition to being able to fulfill the functions and responsibilities of a crew scheduler, A lead crew scheduler will be responsible for the duties below:
- Develop and maintain crew schedules that comply with FAA regulations and company policies.
- Be the first point of escalation for crew schedulers regarding IROPS, PDOs and Crew Member flight/duty assignments
- Represent the crew scheduling department during OCC daily meetings and be the Point of Contact during IROP events
- Collaborate with flight operations and Inflight management to ensure crew members schedules are correctly actioned
- Responsible for de-escalating any issues that arise between crew schedulers and crew members Via phone and or E-mails.
- Ensure effective communication between crew scheduling and crew members by making sure E-mails are being answered in a timely manner
- Provide support to junior schedulers when guidance is required and needed
- Responsible for Pre-Approvals and Expense reports
- Assist with training new crew schedulers.
Minimum Requirements
- Minimum of 3 years of experience in crew scheduling or a related role within the aviation industry.
- Strong understanding of FAA regulations
- Experience with crew scheduling software N-OC (preferred)
- Previous leadership or supervisory experience in a scheduling environment (preferred).
Skills
- Demonstrate Leadership and Mentoring abilities
- Excellent communication, organizational, and problem-solving skills.
- Ability to make sound, defensible decisions under pressure.
- Detail oriented with the ability to multi-task
Work Schedule
- Shifts may include nights, weekends, and holidays to support 24/7 operation
- On-site attendance policy
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 10 pounds and occasionally lift and move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time. Global Crossing Airlines provides equal employment opportunities to all team members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
