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Job Description:
Position Summary
As a Cabin Upgrade Project Engineer within Airbus Customer Services, you will bridge the gap between complex engineering design and flawless project execution. This role is heavily focused on project lifecycle management, planning, and stakeholder coordination, with a strong technical foundation in cabin retrofits. You will be responsible for defining project scopes, managing subcontractors, mitigating risks, and translating highly technical aircraft modification data into actionable business and execution plans—ensuring all cabin retrofit solutions and Service Bulletins are delivered on time, within budget, and to customer expectations.
Meet the team:
Our Engineers have the privilege of working on complex, highly engineered machines and are involved at all stages of the aircraft life cycle, from product development to manufacturing and direct support to our airline customers. If you’re interested in designing, creating, and testing the present and future of Airbus products across the globe, join our mission to connect the world.
Your working environment:
The Engineering Center in Mobile, Alabama houses hundreds of Airbus engineers who assist in the design and development of Airbus commercial aircraft cabins, including aftermarket upgrades, reconfigurations and services of all product types across the globe.
How we care for you:
Financial Rewards: Competitive base salary, incentive compensation which may include profit sharing schemes, retirement savings plan and the ability to participate in an Employee Stock Ownership Plan (“ESOP”)
Work/Life Balance: Paid time off including personal time, holidays and a generous paid parental leave program.
Health & Welfare: Comprehensive insurance coverage including medical (traditional and high-deductible health plans), prescription, dental, vision, life, disability, Employee Assistance Plan (“EAP”) and other supplemental benefit coverages.
Individual Development: Upskilling and development opportunities through our global Leadership University, including unlimited access to 10,000+ e-learning courses focusing on ways to develop your employability, certifications, career path as well as the opportunity to participate in accelerated development programmes and both national and international mobility.
At Airbus, we support you to work, connect and collaborate more easily and accessibly. Wherever possible, we support flexible working arrangements to stimulate innovative thinking.
Your challenges:
Project Architecture: Define clear project objectives, deliverables, and timelines. Translate high-level business requirements into actionable, structured aircraft modification plans.
Program Enablers: Develop, track, and manage program enablers to ensure timely and high-quality milestones.
Risk & Dependency Management: Proactively identify technical roadblocks (such as late customer requests or technical scope changes) and develop robust contingency plans to keep delivery schedules on track.
Subcontractor Oversight: Actively manage external subcontractors, closely tracking deliverables, costs, and schedule adherence.
Stakeholder Communication: Serve as the primary translator and liaison between non-technical stakeholders and highly technical engineering teams, conveying complex updates in business-friendly terms.
Technical Translation: Apply a deep understanding of the aircraft modification lifecycle, including the technical nuances of Service Bulletin (SB) embodiment, to optimize project workflows.
Interface Management: Provide a strong operational liaison between internal teams and international Airbus departments.
Design Engineering: 20%
Cabin Retrofits: Develop cabin retrofit solutions ranging from global architecture definition to detailed technical design.
Engineering Drawings: Oversee and create retrofit engineering drawings with a strict focus on speed, quality, and cost optimization.
Kit Definition: Determine, review, and specify the exact parts kits required to support physical modification designs.
Certification & Compliance: 10%
Certification Planning: Maintain a solid technical understanding of the aircraft certification plan development process.
Regulatory Support: Support the formal aircraft certification process as required to achieve airworthiness compliance.
Customer & Fleet Support: 10%
Hangar Support: Provide direct technical support to on-site modification teams, including active deployment to customer airlines or MRO facilities during embodiment.
Query Resolution: Responsively resolve technical queries arising during and after the delivery of engineering work instructions and kit shipments.
Other Duties: Perform other operational and engineering duties as assigned to support the business.
Your boarding pass:
CAD Skills: Proven ability to create, interpret, and review designs using industry-standard CAD tools (e.g., CATIA).
Python or other programming language experience
Practical airline, hangar, or MRO environment experience.
Ability to interpret an extensive variety of technical aircraft topics
Excellent communication, coordination, and organization skills
Service Bulletins: General knowledge of the Service Bulletin production process, alongside the ability to read, interpret, and cross-reference SBs, Bills of Materials (BOM), and customer modification requirements.
Technical Publications (Preferred): Experienced in navigating and using industry-standard Illustrated Parts Catalogs (IPC) and ATA Technical Manuals (AMM, SRM, etc.).
Global Networking: Natural ability to build, nurture, and maintain a proactive internal network with colleagues across global Airbus sites.
Teamwork: A strong team player with the relationship-building skills required to align colleagues, airline clients, external partners, and airworthiness authorities.
Executive Presentation: Flawless written and verbal communication in technical English, with the ability to confidently present clear project status, risks, and strategies directly to the management team.
General knowledge on service bulletin production process
Utilize information from various sources to develop new approaches to mitigate risks
Strategic PM: In-depth knowledge of project management frameworks to predict downstream impacts on stakeholders and make optimal, objective decisions for the project.
Physical Requirements:
Onsite or remote: Onsite 100%
Vision: able to see and read computer screens and other electronic equipment with screens, able to read documents, reports and engineering drawings.
Hearing: able to participate in conversations in person and via teleconference or phone and to hear sounds on the production floor including safety warnings or alarms.
Speaking: able to speak in conversations and meetings, deliver information and participate incommunications.
Equipment Operation (personal computer, telephone, copies, fax machine, and related office equipment and using electronic identification card to enter building floors and internal doors): able to operate most office and personal electronic equipment and some tools including production tools such as hydraulic lifts.
Carrying: able to carry documents, tools, drawings, electronic equipment up to 30lbs/14kgs.
Lifting: able to lift documents, tools, drawings, electronic equipment up to 30lbs/14kgs.
Pushing / Pulling: able to push and pull small office furniture and some equipment and tools.
Sitting: able to sit for long periods of time in meetings, working on the computer.
Squatting / Kneeling: able to squat or kneel to retrieve or replace items stored on low shelving.
Standing: able to stand for discussions in offices or on the production floor.
Travel: able to travel independently and at short notice.
Walking (include routine walking such as to a shared printer to retrieve documents): able to walk through office and production areas including uneven surfaces.
Personal Protective Equipment required: Required PPE includes, but is not limited to, Safety Shoes, Safety Glasses, Hearing Protection, Respirators/Masks, and/or Protective Gloves as required by site and/or customer site.
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.
Company:
Airbus Americas Customer Services, Inc.
Employment Type:
US - Direct Hire
Experience Level:
Professional
Remote Type:
On-site
Job Family:
Customer Eng.&Technical Support&Services
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Airbus provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. Airbus reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.
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Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.
