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Apprentice

Air India • Gurugram, HO • 2d ago

Job Purpose

Support the Analytics Manager in maintaining and analyzing cabin crew performance data, ensuring accuracy and easy access for stakeholders. Assist in the creation and upkeep of dashboards and reports, while helping identify trends and insights to support continuous improvement in cabin crew performance.

Key Accountabilities

Key Responsibilities

Maintain and regularly update Data containing performance of Cabin Crew
Perform data cleaning, validation, and preparation to ensure accuracy and consistency of reporting data
Regularly update multiple stakeholders for data collection and ensure timely, accurate updates
Support ad-hoc reporting and data analysis requirements as needed
Work with management teams to extract actionable insights from the dashboards and analyze data
Assist in dashboard development (Power BI / Excel dashboards/ Powerpoint)

Continuous Improvement & Digital Enablement

Support teams for improvement initiatives related to performance monitoring tools, trackers, and systems.
Support testing and rollout of digital or automation initiatives linked to performance monitoring.
Identify process inefficiencies and recommend improvements.

Any other additional responsibility could be assigned to the role holder from time to time as a standalone project or regular work. The same would be suitably represented in the Primary responsibilities and agreed between the incumbent, reporting officer and HR.

Skills/Qualities Required/Key Competencies

Proficiency in statistical analysis and data visualization tools.	Excellent verbal and written communication skills
Problem Solving ability	Collaboration and Teamwork aptitude