In this role, you will:
• Support subcontractor quality assurance activities in accordance with requirements established through Babcock client contracts.
• Monitor subcontractor performance against contractual, regulatory, and quality requirements, identifying risks and driving improvement initiatives.
• Ensure compliance with applicable contractual obligations, quality management system requirements, regulatory requirements, and industry standards.
• Manage Subcontractor Non-Conformance Reports (NCRs), ensuring timely investigation, disposition, corrective action implementation, and closure.
• Support root cause investigations and oversee corrective and preventive action plans to prevent recurrence of quality issues.
• Serve as a key quality interface with stakeholders, subcontractors, regulatory authorities, and internal technical teams.
• Support the Corporate Quality Assurance Manager in maintaining and improving the effectiveness of the Quality Management System within the business unit / project, including continued certification to ISO 9001.
• Assist in coordinating the scheduling of audits / conduct of internal audits and support customer, regulatory, and certification audits.
• Support the maintenance of corporate ISO certifications and other quality-related registrations as applicable.
• Work with project and business unit management teams to identify opportunities for operational excellence, process improvement, and risk reduction across business sectors.
• Analyze quality performance metrics, trends, and risks, providing recommendations and reports to management and stakeholders.
• Promote best practices and continuous improvement initiatives across the business.
• Provide quality leadership, guidance, and subject matter expertise to business leaders, project teams, and subcontractors.
• Promote and foster a culture of quality, continuous improvement, and customer satisfaction throughout Babcock Canada.
• Represent the Quality function at customer meetings, program reviews, audits, and quality review boards as required.
• Other duties as assigned.
The ideal candidate brings:
• Hold a minimum of a bachelor’s degree, in a related field.
• Have experience in industrial activities including repair and maintenance of ships and submarines, or heavy equipment (considered a strong asset).
• Have a minimum 8 years of experience in Subcontractor Quality assurance management, product quality and quality control, preferably in a complex engineering environment.
• Must have a strong ability to communicate orally and in writing to all levels of the business and with Subcontractors.
• Strong collaborative skill set with various business process groups and subcontractors.
• Certification as a Certified Quality Engineer, Quality Auditor, Black Belt Six Sigma, or any other relevant Quality Certification form a recognized institution.
• Knowledge and experience in a highly regulated industry with contract and complex quality standards, ISO 9001 or similar, regulatory, or specific industry standards.
• Strong skills in process improvement, with preference for qualifications in LEAN, implementation, FMEA (Failure Mode Effect Analysis), First Article Inspection Process.
• Experience managing large data sets, with skills in data analytics.
• Ability to use the suite of MS Office, and SharePoint.
• Must be able to demonstrate well-developed analytical and problem-solving skills.
• Must be proficient in data collection, analysis and presentation.
• Have experience and/or qualifications in business analysis, Lean, Agile, Six Sigma or equivalent considered an asset.
• You must be eligible for a Canadian Secret Security and ITAR Clearance.
