I. Purpose of the Job
Reporting to the Director of Application Development and Product Services, this candidate will be the well versed in all aspects of the Cargo Wise application from both the operational side and the administrative/development side.
Person will be responsible for the day-to-day maintenance, issue support and development of the Cargo Wise system
Possible supervision of additional resources and working closely with external consultants
II. Responsibilities
1. Day-to-day support of the Cargo Wise application and users
2. Work with the IT and Operations team to develop and maintain custom reporting for internal operations and clients.
3. Work with the IT and Operations team to develop and maintain custom workflows used by our operations teams to manage their day-to-day tasks and client service.
4. Work with IT and operations to develop new internal and external EDI integration as they arise.
5. Work with the IT and Operations team to develop and maintain custom browser filters, which are used to run the day-to-day freight operations.
6. Work with the IT and Operations team to develop and maintain custom quoting forms and rate sheets.
7. Work with the IT and Operations team to develop and maintain Freight Forwarding client key performance indicators (KPIs) and analytics using Microsoft Power BI, including data ETL (extracts-transform-load) to the backend data warehouse.
8. Oversee and assist in troubleshooting existing system to system, client and agent integrations.
9. Work with the IT and Operations team to develop and maintain Cargo Wise systems security.
10. Research and apply regular Cargo Wise updates as they become available.
Qualifications
· Bachelor’s degree, ideally in computer science
· Minimum of 3 years of Freight Forwarding industry experience ( Means Transportation of goods)
· Cargo Wise administrator experience, ideally possessing a Cargo Wise Professional certification
· Thorough knowledge of SQL programming language
· Ability to work as part of a dynamic and diverse team as well as function independently.