How You'll Help Us Keep Climbing (Overview & Key Responsibilities)
As a
Radio Operator with Delta Air Lines, you will serve as a critical communications link between Flight Crews, Flight Control, and Delta Operations. You will utilize radio, telephone, and satellite communication systems to support the safe and efficient operation of Delta flights worldwide.
In this role, you will accurately document operational communications in flight history records and assist in maintaining a network of more than 170 radio sites. Radio Operators may also support the training and development of new and current team members to ensure operational excellence and consistency.
This is a fast-paced Operations role that requires
24/7 coverage, including weekends and holidays, and demands a strong commitment to safety, customer service, and teamwork.
What You Need To Succeed (Minimum Qualifications)
- Consistently prioritizes safety and security of self, others, and personal data.
- Embraces a diverse set of people, thinking and styles.
- Possesses a high school diploma, GED, or high school equivalency.
- Is at least 18 years of age and has authorization to work in the United States.
- Ability to clearly transmit and receive audio communications in English using a headset.
- Ability to remain seated and focused at a workstation for extended periods.
- Willingness and availability to work rotating shifts, including nights, weekends, holidays, and overtime as operational needs require.
- Demonstrated flexibility to support special projects and perform additional duties assigned by leadership to meet operational requirements.
- Ability to work effectively in a time-sensitive environment while maintaining accuracy and attention to detail.
What Will Give You a Competitive Edge (Preferred Qualifications)
- Experience handling inbound communications, call intake, or dispatch-related responsibilities.
- Strong customer service and interpersonal communication skills.
- Self-motivated and proactive, with the ability to work independently and make sound decisions.
- Proven ability to manage multiple priorities simultaneously and adapt to changing operational demands.
- Demonstrates initiative by identifying opportunities to improve processes, solve problems, and drive operational excellence.
- Maintains professionalism, composure, and a positive attitude during high-volume or rapidly changing situations.
- Experience in aviation, operations control, communications, dispatch, military communications, emergency services, or related operational environments preferred.
- Strong attention to detail and commitment to accurate documentation and recordkeeping.
- Typing proficiency of 45 words per minute or greater.
Benefits And Perks To Help You Keep Climbing
Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience, and Servant Leadership every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:
- Competitive salary, industry-leading profit sharing program, and performance incentives
- 401(k) with generous company contributions up to 9%
- Paid time off including vacation, holidays, paid personal time, maternity and parental leave
- Comprehensive health benefits including medical, dental, vision, short/long term disability and life benefits
- Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
- Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health
- Domestic and International space-available flight privileges for employees and eligible family members
- World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint
- Recognition rewards and awards through the platform Unstoppable Together
- Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies
- Access to over 500 discounts, specialty savings and voluntary benefits through Delta Perks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare
