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Description
United's MileagePlus organization is responsible for creating and delivering customer loyalty, engagement, and revenue growth strategies that strengthen relationships with millions of customers worldwide. Through a combination of loyalty program management, customer marketing, strategic partnerships, digital experiences, and financial products, the organization works to make every interaction with United more valuable and rewarding.
The MileagePlus team brings together diverse functions that focus on customer experience, business growth, product innovation, marketing, analytics, and partner development. By collaborating across the enterprise, the organization helps shape how customers earn, redeem, and engage with United throughout their travel journey and beyond.
Job Overview & Responsibilities
The MileagePlus Summer Internship Program offers a variety of opportunities to work on different strategic initiatives that support customer engagement, revenue growth, and business innovation across United's loyalty ecosystem. Interns will gain exposure to a variety of business functions while developing analytical, problem-solving, and leadership skills through meaningful project work and executive presentations.
Interns may contribute to projects focused on:
Job Posting: September 8, - September 22, 2026
Qualifications
Pursuing a bachelor’s degree in marketing, Business Administration, Communications, Engineering, Economics, or a related field; or other relevant experience
Reliable, punctual attendance is an essential function of the position
Demonstrated understanding of the capabilities and limitations of generative AI tools and the ability to leverage AI effectively to support research, analysis, content creation, and problem-solving. Applies critical thinking to validate AI-generated outputs while adhering to organizational policies related to responsible AI use, data privacy, and security.
The starting rate for this role is $20.00.
The base salary range/hourly rate listed is dependent on job-related, non-discriminatory factors such as experience, education and skills. This position may also be eligible for bonus and/or long-term incentive compensation awards.
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.
United Airlines is an Equal Opportunity Employer. We recruit, employ, train, compensate, and promote without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, age, veteran status, or any other protected category under applicable law. We provide reasonable accommodations for applicants and employees with disabilities. To request an accommodation, contact
JobAccommodations@united.com