Role Introduction
Reports to: Procurement COE Manager - Source-to-Pay Transformation
Help deliver the successful rollout of our Procure-to-Pay transformation programme across Hong Kong-based business units. Working with project managers, subject matter experts, Global Business Services teams and business stakeholders, you will coordinate implementation activities, analyse processes and data, and support readiness across multiple deployment waves.
From fit-gap assessments and purchase order conversion to user acceptance testing, training and post-launch support, your work will help teams adopt new processes and tools with confidence. By turning operational needs into practical improvements, you will contribute to a smoother and more effective experience that moves our people and business forward.
Key Responsibilities
- Coordinate Procure-to-Pay implementation activities across multiple rollout waves, tracking plans, milestones, risks, issues and actions
- Organise project meetings, workshops and governance activities, and prepare status updates, presentations and implementation reports
- Analyse current processes with subject matter experts and stakeholders, completing fit-gap assessments and identifying opportunities for improvement
- Gather and document business requirements, process changes and enhancement requests, while supporting process maps and standard operating procedures
- Coordinate user acceptance testing, including test preparation, execution support, issue tracking and resolution follow-up
- Review existing purchase orders for migration readiness and support data validation, cleansing and conversion across implementation batches
- Develop reports, dashboards and performance metrics to monitor implementation progress, operational data, adoption trends and key indicators
- Engage business units, project teams, Global Business Services and the Dedicated Buying Team to support alignment, readiness and adoption
- Prepare communications, training materials and user guidance, and coordinate or deliver end-user training sessions
- Support post-launch stabilisation by tracking issues, responding to user queries, capturing feedback and documenting lessons for future rollout waves
Requirements
- 3-5 years of experience in project coordination, business analysis, process improvement or transformation initiatives
- Bachelor’s degree in Business Administration, Supply Chain Management, Data Analysis or a related discipline
- Excellent written and verbal communication skills, including the ability to prepare presentations, stakeholder communications, training materials and concise management updates for different organisational levels
- Strong analytical skills and can interpret complex data sets
- Proficient in Excel, PowerPoint, data analysis tools and methodologies; experience with reporting tools is an advantage
- Manage multiple and competing priorities effectively
- Experience in Procure-to-Pay processes, procurement, finance or enterprise resource planning implementation projects is preferred
- Knowledge of SAP Materials Management and Finance modules is preferred
- Experience supporting system implementation, change management or transformation programmes is preferred
- Exposure to Lean, Six Sigma or other process improvement methodologies is preferred
Personal & Application Information
Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our Applicant Personal Information Collection Statement and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. We keep records of your data for no longer than is necessary for the purpose for which we obtained them and any other permitted linked purposes. If your application is unsuccessful, we will keep your details on file for as long as is necessary to process your application or for the purposes of further job opportunities if you agree to such longer periods.
