Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6 continents.
The Customer Service Agent will be responsible for checking in passengers for flights at the ticket counter and gates; as well as verifying passenger documentation, assigning seats, providing gate information, checking baggage, and assisting passengers with their issues in the airport. Assist passengers with check-ins, verification, gate information, baggage claims and any other passenger issues in the airport, be enthusiastic and keep a positive attitude while offering assistance.
Host self-service kiosks and verify passengers’ documents prior to boarding aircraft,
You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.
Computer skills are required as you will be using computer-based systems to perform some of your primary job duties.
Ability to proficiently read, write and speak English, excellent communication skills
Part-time schedule up to 24 hrs. Flight benefits with Alaska Airlines
Must be able to travel to Seattle, Washington for 9 consecutive days of training IF selected for Alaska Airlines
shift: Diversity
Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Application Instructions
Assist passengers with check-ins, verification, gate information, baggage claims and any other passenger issues in the airport
Host self-service kiosks
Keep a positive attitude while offering assistance
Ensure the safe and secure operations
Ability to proficiently read, write and speak English
Must be available and flexible to work variable shifts including weekends and holidays
Prior Customer Service Experience Strongly Preferred
Intermediate Computer Skills Required
Three Health Plans through Meritain Health that offer a variety of coverage
~ Two Dental Plans through Delta Dental
~ Company Paid Employee Basic Life and AD&D Insurance $20,000.
~ Voluntary Life and AD&D Insurance
~ Voluntary Short-Term and Long-Term Disability Insurance
~Employee Assistance Program
~ Prepaid Legal Coverage Plan
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