Join a team recognized for leadership, innovation and diversity
The Inside Sales Rep I is in charge of setting up and selling maintenance contract renewals for
Honeywell Productivity Solutions & Service products based on the assigned
area and accounts. Responsible for direct revenue generation through contract
renewal sales and contract sale leads. Responsible for daily support of
customer accounts, including on-going communication within, but not limited to,
the assigned account portfolio. Accountable for the company’s service process
image in the eyes of the customer, by providing the highest level of
satisfaction, professionalism and involvement when engaging in their requests,
concerns and issues. This
is a hybrid role, 3 + 2 days model.
Key responsibilities:
- Preparing the renewal quotations (offers) and sending them to the designated customer contacts, 90 days prior to the ongoing contract expiration date.
- Preparing and sending the renewal quotes is done using company channels and tools and it involves following the standardized procedures (checking the product availability moving forward, by verifying the product lifecycle; checking the product coverage availability, by cross referencing previous contract coverage and adjusting the renewal offering accordingly by taking into consideration the product lifecycle data; updating the pricing based on the latest company price book; adjusting the renewal’s timeframe accordingly, based on the above mentioned; checking and providing standard discounts, where applicable; issuing and sending the renewal quotes via the provided software solution or email, upon customer request).
- Provide renewal quote revisions upon customer request, when in compliance with company policies and terms and conditions.
- Constantly engaging the customer and following up on the renewal progress, 60 days prior to the expiration date.
- Reviewing and verifying Purchase Orders received from the customer and the Billing Department, in order to match with the renewal quotes prior to contract activation and invoicing. This requires checking the service coverage, timeframes, pricing, account payment terms and signatures.
Key requirements:
- Bachelor’s degree or equivalent
- Inside
Sales or equivalent background
- English - Advanced
- Relevant experience in a similar position of customer support & sales and data input (preferably Salesforce, SAP / CRM experience)
- Excellent
Interpersonal and communication Skills
Our offer:
- Competitive Salary regularly increased based on your performance;
- Market-leading Sales performance incentive rewarding your individual achievements;
- Enjoy 25 vacation days per year, plus extra days off for life's special events
- We provide meal vouchers;
- Flexible benefits basket with monthly budget allocated (top up medical insurance, life insurance, pension, vacation/ cultural/ fuel vouchers);
- Medical Insurance Plan paid by the company;
- Christmas and Easter bonuses;
- Recognition & referral bonus programs;
- Comprehensive induction, ongoing training and development to set you up for success;
- In-house and external learning platforms (Udemy) to continue to expand your skills;
- Work experience opportunities to help you grow your career with us;
- Global employee networks to help you connect and grow;
- Employee Assistance Program - Free and confidential service to help with any difficulties regarding work, life and personal or family matters;
- In case of unfortunate events, we support you by offering you free days and financial support (handled on a case by case basis) or Family financial aids;
- Access Integrity line - Any workplace issues or violations that need to be raised in good faith, can be communicated in a safe, private and confidential environment;
- Your family is growing while working at Honeywell? We congratulate you by offering special bonuses;
- Frequent Employee Engagement activities fostering an inclusive and diverse work environment;
- 3 + 2 hybrid work arrangement to support your work-life balance;
- Flexible working hours;
- Fresh fruit days in the office.
Equal opportunity statement
We are an equal opportunity employer and value diversity at our company. We do
not discriminate based on race, religion, color, national origin, gender,
sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable
accommodation to participate in the job application or interview process, to
perform crucial job functions, and to receive other benefits and privileges of
employment. Please contact us to request accommodation.
Join us now and make an impact!
#TheFutureIsWhatWeMakeIt
#LI-Hybrid
Additional Information
- JOB ID: HRD239741
- Category: Sales
- Relocation Tier: Not Applicable
- Security Clearance:
- Aviation Authority (FAA for US):
- Band: 03
- Referral Bonus: 1680
- Requisition Type: Standard Requisition
- US Citizenship:
- FLSA Statement:
- FLSA CODE: Nonexempt