- Join and work in an Agile environment as a member of a Jetstar Digital squad
- Flexible ways of working – hybrid model with 3 days onsite
- Full-time permanent position based at our Jetstar Headquarters in Collingwood
If you’ve ever thought about a career in aviation — now is the perfect time to take off with Jetstar! We are undertaking one of the biggest recruitment campaigns in our 20-year-history. Join us during an exciting period as we welcome more state-of-the-art aircraft, launch new international routes and continue our mission to help more people take off through low fares.
At Jetstar, the Digital Scrum Master is essential in setting our distributed digital squads up for success. You will work with cross-functional squad leads to empower the squads to deliver in a sustainable and agile way.
To be successful in this role, you will collaborate with the wider scrum practice, to support ways of working and collaboration across domains.
The core responsibilities of this role will be:
Daily squad activities
- Accountable for facilitation and outcomes of Scrum ceremonies including Stand-up, Sprint Planning, Sprint Review and Retrospective.
- Support and facilitating continuous agile planning activities for the squad.
- Removing blockers for the team to support effective flow and throughput.
- Facilitate identification and management of squad and Digital/organisational risks and issues and dependencies.
- Managing the teams release/sprint backlog, scrum/task board, ensuring information radiators are accessible and up to date.
- Facilitating and advising on estimation practices.
Delivery management
- Creating and managing evidence-based metrics, burn up charts and any other required reporting.
- Coach and guide squad to continually improve delivery.
Build great squads and servant leadership
- Assess and report on Scrum maturity of the team. Identifying any disfunctions or interventions required to create and implement an improvement plan.
- Facilitate discussion, decision making and conflict resolution to achieve desired outcomes and maintain positive team dynamics.
- Facilitate learning and development within your squad through individual and team coaching.
- Coach individuals, squads, and stakeholders to improve adherence to agile principles and in the practice of Scrum.
Contribution to Digital and scrum practice
- Facilitate Jetstar Digital ceremonies such as quarterly planning, Scrum of Scrums, and All-Digital Stand Up.
- Actively participate in regular team resource planning to ensure your squad has the skills it needs to deliver.
- Participate and contribute to Scrum Practice activities, such as Live and Learn, pairing and observing, or any initiatives as part of ongoing improvements.
To be considered, key skills will include:
- 3-5+ years working in software delivery; with 2+ years of those as a Scrum Master
- Practical experience in Scrum, and exposure to other tools and frameworks e.g. Kanban, Scaled Agile Frameworks (SAFe)
- Proficient in using Jira for squad management and Miro or other visual management tools.
- Advanced facilitator and great communicator with negotiation and conflict resolution skills.
- Build strong relationships with squad members. Create a positive and engaging environment.
- Build stakeholder relationships to support increased communication, flow of information, and collaboration.
Applications close on the 8th of September
About Jetstar
The Jetstar Group has airlines in Australia, New Zealand, Singapore and Japan. Launch in 2004, we have grown from a team of 700 to 7,600 and have flown more than 250 million passengers. Collectively we now offer more than 5000 flights a week to more than 85 destinations in 17 countries and territories across the Asia Pacific region, with a fleet of more than 130 aircraft.
Our Culture
Jetstar is alive with a sense of adventure. Day in and day out, our teams search for new places to fly, new ways to add value and new ideas to improve performance. If you love the road less travelled, you’ll love working here because ours is a team who innovate every day, thrive on delivery, support each other and celebrate our successes. You’ll be supported to challenge, anticipate and explore while you work will connect people and enrich lives. We encourage diversity and aim to create an environment where our employees feel valued, respected and enabled.
Our Benefits
Team members have access to heavily discounted fares to destinations all over the world – not only for team members, but for their favourite travel companions too. Our staff travel benefit includes discounts on airfares, accommodation, car hire and travel insurance for both domestic and international travel. Discounts can be used within the Jetstar Group airlines, Qantas and other partner airlines.
Inclusion and Diversity
Jetstar is an equal opportunity employer, so by coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or accessibility requirements, we encourage you to advise us at time of application.