Company Alaska Airlines
The Team
Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you.
Role Summary
The Principal Enterprise Systems Engineer is a subject matter expert for multiple technologies for Alaska Air Group (AAG) and its subsidiaries. As an individual contributor, this role defines long-term strategy for AAG platforms and their implementation and exercises considerable latitude and initiative to solve complex problems. They must demonstrate expert skills in leadership, project management, virtualization, hardware/software architecture & best practice, security & compliance, and enterprise architectures.
Key Duties
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Act as a subject matter expert and enterprise technology thought leader on AAG platforms.
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Act as a product owner for Windows Server technologies – Define long-term roadmaps, make decisions on tactical needs of the technical team.
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Define the long-term strategy (at least 12 months) for AAG platforms and their implementation.
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Familiar with core infrastructure technologies: Active Directory, Identity Management, DNS, Certificate Management, Cloud (IaaS, PaaS, SaaS, etc.), Load Balancing, Linux and Windows Servers, Security & Compliance Standards, etc.
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Mentor application/system administrators on all elements of application administration, including technical, process, and documentation best practices. Additionally, serves as the point of escalation for other application administrators in the event of severe or critical issues impacting production operations.
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Serves as the initial point of contact for application workflow and technical issues.
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Develops and maintains a deep technical understanding, including server-side configuration, maintenance, troubleshooting, and integration.
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Provides 24x7 on-call support for critical issues affecting applications/infrastructure.
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Focused on continuous improvement in system reliability through automation and monitoring.
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Lead cross divisional enterprise infrastructure projects related to server platforms.
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Collaborate directly with Enterprise Architecture and Security to develop and plan the platforms architecture and security strategies.
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Lead vendor management to better understand future capabilities while advocating for features that are beneficial to Alaska.
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Act as a forward thinker to help ensure that new capabilities are evaluated, implemented, and operationalized.
Job-Specific Experience, Education & Skills
Required
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7 years of experience in IT, or related area.
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Bachelor’s degree, or an additional two years of relevant training/experience in lieu of this degree.
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Technical engineering experience required.
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Ability to work collaboratively with cross functional teams to understand objectives, gather automation requirements, write technical specifications, and perform in a lead role.
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Demonstrate experience in coaching and mentoring system engineers.
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Experience estimating effort and establishing timelines for projects.
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Excellent communication skills and a proven ability to collaborate with a variety of team members.
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High school diploma or equivalent.
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Minimum age of 18.
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Must be authorized to work in the U.S.
Preferred
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Experience with VMWare vSphere 6.7 or later in a highly available configuration.
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Experience with provisioning, troubleshooting, and maintaining Windows server 2012, 2016, and 2019 operating systems.
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Working knowledge of related technologies such as Active Directory, DNS, GPO, IIS, HTTP, LDAP, NTP, PKI, etc.
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Implement automation, effective monitoring, and infrastructure-as-code.
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Experience with Ansible, Azure DevOps, and GitHub is highly desirable.
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Experience with scripting languages; specifically, PowerShell is highly desirable. Experience with hosted cloud environments (Azure, AWS, Google) is highly desirable.
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Experience with Cisco UCS, Dell, NetApp and Nimble hardware is a plus.
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Automate our operational processes as needed, with accuracy and in compliance with our security requirements, all while ensuring that all meet our customer service standards and reduce errors.
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Experience conveying knowledge to diverse groups of people, such as classes, brown bag meetings, or seminars to ensure a consistent application of standards is established.
Job-Specific Leadership Expectations
Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.
Salary Range
$136,100 - $204,100 / year
Salary Details
Pay will be based on multiple factors, including and not limited to location, relevant experience/level and skillset while balancing internal equity relative to other Alaska/Horizon employees. Alaska/Horizon is committed to fair, unbiased compensation along with competitive benefits in all locations in which we operate.
Note: We don’t typically hire at the top of the range.
Total Rewards
Alaska Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.
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Free stand-by travel privileges on Alaska Airlines & Horizon Air
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Comprehensive well-being programs including medical, dental and vision benefits
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Generous 401k match program
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Quarterly and annual bonus plans
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Generous holiday and paid time off
For more information about Alaska/Horizon Total Rewards please visit our career site and view benefits.
FLSA Status Exempt
Regular/Temporary Regular
Requisition Type Management
Apply by 7:00 PM Pacific Time on 9/11/2024
Location Seattle - Airport
Equal Employment Opportunity We are proud to be an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer that is committed to diversity, equity, and inclusion. We take affirmative action to ensure equal opportunity for all qualified applicants and employees and do not discriminate based upon race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disability status, genetic information (including family medical history), political views or activity, or other legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We may use your information to maintain the safety and security of Alaska Airlines and Horizon Air, its employees, and others as required or permitted by law. People of color, women, LGBTQIA+, immigrants, veterans, and persons with disabilities are encouraged to apply.
I: Y - ASMG
Z: Y - FL
L: #LI-B
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Job Locations USA-WA-Seattle
Requisition ID 2024-12897
Category Corporate & Operations