Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to some 4,000 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Defence, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of dedicated professionals perfecting the art of flight. The artisans of aviation. The craft that brings our customers’ journey to life. In the hangar, on the ground, and behind the scenes. Enabling global flight, with passion.
Position Summary
As a Global Training and Communications Intern of Jet Aviation, you will report to and work with the Global CRM team to assist on the planning, creation and implementation of training and communication material for our CRM platform Salesforce. This will be in-line with the global CRM learning strategy; demonstrating the value of Salesforce by providing comprehensive resources and support that empower users and Jet Aviation to be successful in engaging with our customers.
Main Responsibilities
- Support the implementation of Salesforce through engaging and effective training materials.
- Develop comprehensive video training content using state-of-the-art AI tools
- Demonstrate dynamic capabilities in crafting impactful learning experiences
- Contribute to a forward-thinking approach in training material creation
- Develop and implement lines of communication on CRM within the organization that drive employee engagement and help shape internal customer culture
- Support in the creation and execution of multi-channel communications employees in a creative and timely manner
- Ensure ongoing measurement of communications, engagement and success
Desired Characteristics
- Strong creative and dynamic skillset
- Ability to work against short deadlines, manage multiple projects and maintain professionalism
- Solution-oriented, independent thinker with a growth mindset and strong analytical skills
- Ability to think outside the box to support and implement constantly evolving, effective communication campaigns
- Excellent communications, customer service and people skills
- Results driven – able to execute with high personal accountability
- Strong personal values corresponding with Jet Aviation values (Trust, Honesty, Alignment, Transparency)
Minimum Requirements
- Enrolled in university degree in the field of communications, media or related area
If you are interested in a multicultural, challenging and innovative working environment and your profile matches our requirements, we are looking forward to receiving your online application in English.
