- Great opportunity within our Qantas AirlinesTechnology Business Unit
- Challenging opportunity to innovate and drive change through technology
- 12 Month Fixed termrole basedat our Head Office in Mascot Campus
At Qantas, we represent Australia to the world. Our diverse country is known for its unique spirit, mateship, and a can-do attitude. Together we’re strong and resilient, and we work hard to make sure we’re always at our best.
Technology is a big part of how we continue to pioneer our way forward. With eyes on the future, our Technologyteam harness technology on a global scale and tailor local solutions for each of our ports. Together we’ll show you it’s possible to make an impact, and to never underestimate what you’re capable of achieving.
The Head of Technology is responsible for developing and maintaining the technology strategy for all project and operational assets to meet the current and future needs of the Qantas Airlines’ B2C and Digital domains. This role is a key member of the Senior leadership team and as such a key aspect of the role is to support the strengthening of an organisational culture based on cross functional collaboration, people focus, true business partnership and strategic planning. This role has accountability for the high-quality delivery of Technology Services supporting our Contact Centres, Websites and Mobile applications, across all phases of the lifecycle, from plan, through to build and run.
- Significant experience (10+ years) working in Technology within a large multinational organisation, including exposure to commercial and operational teams – preferably Contact Centres, Web orApp teams.
- Minimum Bachelor’s Degree, with expectation of post graduate study in Technology, preferably with broader business administration qualifications
- Strong leadership skills with demonstrable ability in influencing, negotiating, managing large teams, establishing and running cross functional projects/teams, delivering outcomes in a time sensitive environment, managing change and project Management.
- Extensive experience managing teams with complex workloads and competing priorities.
- Strong commercial acumen for the successful development and ongoing relationship management of key outsourced service partners.
- Deep technology expertise with an ability to engage, influence and lead technology and business leaders. An ability to understand any business quickly and demonstrate to senior executives an excellent grasp of what makes the business function.
- Extensive senior management experience gained in a highly complex information systems and technology environment.
- Experience in the development, implementation and maintenance of large scale, integrated Technology systems across multiple hardware and software platforms.
- Demonstrated strength in leadership capability.
- Customer and results oriented, with a strong sense of energy and purpose.
- Experienced in strategic planning, budget and resource management
- A team builder and team player with a positive, pragmatic and collaborative operating style with the highest levels of ethics and integrity
You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.
There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.
The Qantas employee benefits program offers amazing benefits that extend well beyond travel.
- We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
- We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees.
- We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
- We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.
Applications close 22nd of September
Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. By coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.