Johnson Service Group (JSG) is seeking a Scheduler- Administrative Assistant for a Health Plan in Orange County CA. In this role, you’ll help ensure participants receive timely specialty care by coordinating appointments, arranging transportation, and supporting clear communication between participants, families/caregivers, providers, and the clinical team. Work arrangement: Full office / On-site Location: Orange County, CA Schedule: Monday–Friday, 8:00 a.m.–5:00 p.m. Expected assignment duration: Up to six (6) months Pay range: $24–$33.50 /hr DOE What You’ll Do (Key Responsibilities) Program Support (primary focus) Support and maintain quality initiatives related to specialty care services. Schedule specialty appointments with providers on behalf of participants. Arrange transportation services with participants, family/caregivers, and contracted transportation vendors. Communicate with participants and/or families regarding specialty services and appointment coordination. Provide reception relief based on business needs. Administrative Support Coordinate work with other administrative staff Maintain confidential and sensitive participant, policy, and personnel information/files with appropriate follow-up. Coordinate specialty appointments and services in collaboration with the clinical team. Report pertinent updates to the clinical team and Interdisciplinary Team (IDT) to support completion of specialty appointments. Document interactions in medical records according to current workflows. Additional Support Complete other projects and duties as assigned. Required Qualifications (Must-Have) High school diploma or equivalent, plus 1 year of experience working in a clinical setting (or an equivalent combination of education and experience). CPR and First-Aid certification (required, or must be obtained within six (6) months of date of hire). Preferred Qualifications (Nice-to-Have) Associate degree 1 year of health care experience Bilingual in English and one of CalOptima Health’s threshold languages: Arabic, Chinese, Farsi, Korean, Russian, Spanish, Vietnamese JSG offers medical, dental, vision, life insurance options, short-term disability, 401(k), weekly pay, and more. Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. #D800 #LI-LL1
