Job Description
This job is based in Satair, if you want to know more about our business, please click here to find out more.
Job Objectives
Lead the team to meet performance targets for all inbound and outbound orders within Warehouse Operation to meet internal and external customer expectations.
Job Responsibilities
- To plan and delegate team priorities on a daily basis to ensure a smooth operation in a 24/7 set up
- Responsible for the local management, performance reporting and resolution of issues relating to inbound, outbound and stock replenishment material flows.
- Initiates root cause analysis and other problem solving techniques to resolve performance issues.
- Establish interface with relevant internal stakeholders to support customer program orders e.g. CSL, AMI, IMS, CRS etc
- Ensures necessary organisational understanding and operational tools are in place to achieve export/import compliance in all Satair operations
- To maintain an overview of weekly and monthly work activities for resource planning
- To ensure the personal and professional development of team members through relevant training in cooperation with HR
- Ensure team members are aware and perform in accordance to procedures in Company Management System
- Participate in all internal and external audits
- Hold regular safety training meetings to ensure safety measures are met and team members have a safe work environment
- Ensure compliances with all Health and Safety rules and regulations
- Conduct regular team meetings to keep team members up to date on company information and operational updates.
Secondary Responsibilities
- Lead and/or support on operational issue with appointed forwarders or domestic transportation service providers
- Lead and/or support custom related topics pertaining to inbound/outbound shipments
- Be the focal point for all authorities’ license and permit required for handling, storing and transporting controlled/strategic products
- Provide Monthly KPI reporting and statistics to line manager with appropriate commentary
- Support all improvement initiatives within global logistics organisation
- To work in backup capacity mode with other team leads within warehouse functions
- Ensure coordination of tasks between other functions within Warehouse in cooperation with other team leads
- To maintain and develop the quality level in all aspect of Warehouse
- To ensure Warehouse facility are kept safe and clean at all time
- Suggest any form of improvement within own function and implement where agreed with line manager
Outputs
- Operational stability and scalability
- Cost and efficiency
- Delivery performance
- Adherence to headcount and cost budget
- Level of employee satisfaction & absenteeism rate
- Quality adherence
Job Requirements
- Strong knowledge in supply chain management and warehouse operations
- Strong knowledge about the aerospace aftermarket, customer services and after sales operations in the aviation industry
- Good knowledge of SAP R/3
- Good knowledge about IT systems, process governance and quality management, ideally in the aviation context
- Certified in Dangerous Goods Management
- Minimum 5-10 years working experience
- Working knowledge of English, both orally and in writing
- Strong business acumen
Personal & Interpersonal Skills
- Team player
- Thorough and tidy
- Ability to multi-tasks across different warehouse scope
- Patient and cooperative
- Flexible and proactive
- Service minded
- Communication skills
- Good sense of urgency to meet KPI
- Inter-cultural understanding
- Attitude supportive of Satair values
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.
Company
Satair Pte Ltd
Contract Type
Permanent
Experience Level
Professional
Job Family
Leadership
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