Country Manager Spain

Cargolux Airlines • Full-time • Barcelona, ES • 1w ago

Task Responsibilities:

Controlling all issues for Cargolux Airlines in Spain; (Administration, Sales, Cargo and Flight Operations)
Ensuring all Cargolux policy and procedures are followed
Representing Cargolux with the local cargo association and our vendors
Reporting market intelligence on competition, rates and interline
Maintaining close contact with customers and resolving customer complaints
Promoting Cargolux' presence in the local community
Market development
Contributing to team effort
Coordinating with handling agents to ensure high quality customer service
Securing CV's financial interest with forwarders, handling agents and Government entities
Monitoring handling agents' performance and recommending changes if necessary
Further promote CV products Pharma/AVI/Jumbo with our agents in Spain

Essential Requirements For The Position:

At least 10-15 years of experience in a sales position
Minimum 10 years of experience within the air cargo industry with a major airline or forwarder
Minimum 5 years of experience at a senior management level
Have excellent know-how and experience in the air cargo industry
Have highly developed skills in interacting with people of various cultural backgrounds, in integrating and building groups
Ability to manage and lead a team in a multicultural environment
Excellent interpersonal skills
Strong written and oral communication skills
Ability to deal with ambiguity and change within a fast paced environment
Be able to deal with tight deadlines
Be assertive and able to work independently
Be fluent in English & Spanish (oral/written)
Advanced knowledge of MS Office (Word, Excel, PowerPoint and Outlook)

Working Conditions:

A Certificate of good conduct will be required in case of positive selection
Occasional travel required within the entire Cargolux network
Position based in Barcelona, Spain

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